VP, Technical Operations

ZerotoOne Strategic; Toronto; On-site; CAD 200,000 - 250,000; Full time

Job summary

ZerotoOne Strategic is a rapidly growing consulting firm seeking a VP of Technical Operations to lead and oversee all technical operations. This role focuses on ensuring compliance, managing technical teams, and driving operational excellence. Applicants should possess strong qualifications in project management and technical environments, ideally with experience at the CRA. Join us to shape the backbone of a firm dedicated to helping Canada's innovative companies thrive.

Qualifications

• Minimum 2 years as a Research and Technology Manager (RTM) at the CRA (strongly preferred)
• 8+ years of experience in technical operations, ideally in consulting, regulatory, or R&D-heavy environments
• Deep expertise in project management methodologies and tools
• Strong communication skills, with the ability to simplify complex concepts for clients and internal teams
• Experience collaborating with software and data teams to improve operations through tooling

Responsibilities

• Lead the technical operations function, including technical writers, reviewers, and QA
• Ensure all technical reviews meet internal standards and CRA compliance
• Sign off on high-impact reports and client deliverables involving complex eligibility or disputes
• Design and implement project workflows that support on-time, high-quality delivery
• Continuously improve systems and processes to increase speed, scale, and quality
• Own QA and compliance processes across all technical deliverables
• Recruit, train, and manage a growing technical team
• Work closely with the engineering team to co-design internal tools

Skills

Project Management

Technical Operations Leadership

Communication Skills

Quality Assurance

Regulatory Knowledge

Education

Bachelor’s or Master’s in Engineering, Computer Science or related field

Job description

Job Title: VP, Technical Operations
Location: Hybrid / Remote (Canada-based preferred)
Compensation: $200,000–$250,000 total annual package (includes base salary, performance bonus, health benefits, and stock options)

About Zero To One Strategic

Zero To One Strategic is a fast-growing tech-enabled consulting firm specializing in SR&ED, grants, and non-dilutive funding strategies. As we scale rapidly, we’re looking for an experienced technical leader to ensure operational excellence, deliver high-quality outcomes, and help build the infrastructure that powers our growth.

Role Overview

The VP, Technical Operations is the senior-most technical leader at Zero To One Strategic, reporting directly to the executive team. This role is responsible for overseeing all technical operations across SR&ED and grant services, managing a team of technical writers, reviewers, and QA specialists. Inspired by the Research and Technology Manager (RTM) role at the CRA, the position is ideal for a proven technical leader with strong project management skills and deep experience in regulatory or technical environments.

Key Responsibilities

Technical Leadership & Oversight

• Lead the technical operations function, including technical writers, reviewers, and QA.
  
• Ensure all technical reviews meet internal standards and CRA compliance.
  
• Sign off on high-impact reports and client deliverables involving complex eligibility or disputes.
  
  

Project Management & Operational Excellence

• Design and implement project workflows that support on-time, high-quality delivery.
  
• Continuously improve systems and processes to increase speed, scale, and quality.
  
• Monitor team velocity and output to align with company growth targets.
  
  

Quality Assurance

• Own QA and compliance processes across all technical deliverables.
  
• Intervene in cases of disputes, CRA objections, or technical eligibility changes.
  
  

Team Development & Supervision

• Recruit, train, and manage a growing technical team.
  
• Set team goals, conduct performance reviews, and mentor high-potential staff.
  
• Foster a culture of accountability, innovation, and professional growth.
  
  

Stakeholder Collaboration

• Work closely with the engineering team to co-design internal tools that improve speed, quality, and transparency.
  
• Serve as the go-to technical contact for executive team, clients, and legal counsel.
  
• Liaise with CRA and legal partners during audits, disputes, or claim escalations.
  
  

Strategic Planning & Budgeting

• Co-create the vision and roadmap for technical operations in alignment with company strategy.
  
• Manage budgets and allocate resources effectively across service lines.
  
• Stay ahead of changes in CRA policies and ensure internal alignment with SR&ED requirements.
  
  

Required Qualifications

• Bachelor’s or Master’s in engineering, computer science, or a related field.
  
• Minimum 2 years as a Research and Technology Manager (RTM) at the CRA (strongly preferred).
  
• 8+ years of experience in technical operations, ideally in consulting, regulatory, or R&D-heavy environments.
  
• Deep expertise in project management methodologies and tools.
  
• Strong communication skills, with the ability to simplify complex concepts for clients and internal teams.
  
• Experience collaborating with software and data teams to improve operations through tooling.
  
  

Preferred Attributes

• Experience in a high-growth startup or innovation-led consulting firm.
  
• Strong understanding of compliance, audit, and regulatory frameworks.
  
• Proven success in managing cross-functional teams and high-stakes deliverables.
  
• Calm under pressure; thrives in fast-moving, high-responsibility environments.
  
  

Why Join Us?

You’ll be joining a company in hypergrowth mode, with a clear mission to help Canada’s most innovative companies access the funding they need to scale. This is your chance to shape the backbone of a firm that’s known for quality, precision, and trust.

Ready to lead technical operations at one of the fastest-growing funding advisory firms in Canada? Go ahead and apply now on our website.