VP, Client Services - Digital & Creator

DJE Holdings; Vancouver; On-site; CAD 95,000 - 165,000; Full time

Job summary

An established industry player is seeking a dynamic Vice President to lead their B2B Digital and Creator businesses. This exciting role requires a collaborative leader with deep expertise in social and creator marketing, capable of driving impactful campaigns and fostering strong client relationships. You'll be hands-on, shaping execution and problem-solving in real time while ensuring operational excellence across teams. Join a high-performing team that values strategic clarity and creativity, and make a significant impact in a fast-paced, multi-agency environment. If you're ready to take on this challenge and thrive in a diverse and inclusive workplace, this opportunity is for you.

Benefits

Annual bonuses

Paid Time Off

Diversity and inclusion initiatives

Region-specific benefits

Qualifications

• Proven track record in high-pressure environments with extensive B2B experience.
• Strong operational mindset and leadership skills to drive team collaboration.

Responsibilities

• Build and maintain high-level client relationships as a trusted advisor.
• Oversee campaign execution across social and experiential activations.
• Manage account financials and ensure alignment with business goals.

Skills

B2B communications

social media marketing

creator marketing

campaign management

strategic thinking

leadership

operational excellence

Job description

About Assembly

Assembly, a subsidiary of Daniel J. Edelman Holdings, Inc., is an integrated agency dedicated to Microsoft, delivering purpose-driven communications through strategy, creative, research, social, digital, and creator marketing. We drive tangible business results, advancing Microsoft’s mission to empower every person and organization on the planet to achieve more.

We bring bold ideas to life with audience insights and strategic execution. Our team leads some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows. We are the lead social agency for Microsoft’s brand, the global PR agency of record for Xbox, and the creator agency of record for Xbox, Surface, M365, and Windows. We also serve as a strategic partner for executive communications across Microsoft Store and key leadership teams.

The Role

We’re looking for an ambitious, collaborative, and innovative Vice President to help lead our growing B2B Digital and Creator businesses. This role requires deep expertise in social and creator marketing within the business to business/ enterprise tech space. You’ll be part of a high-performing team, driving industry-leading social and creator campaigns with strategic excellence.

As a client partner, you’ll be hands-on—more than just setting approach, you’ll actively shape execution, problem-solve in real time, and step in where needed. You’ll serve as key client contact, providing strategic counsel, managing expectations and ensuring strong relationships that drive impactful work. You’ll also foster strong cross-agency connections, ensuring seamless execution and alignment on client objectives.

KEY RESPONSIBILITIES:

• Build and maintain high-level client relationships, balancing expectations and serving as a trusted partner and strategic advisor.
• Serve as a strong voice in executive client conversations, advocating for bold, insight-driven work.
• Oversee campaign execution across social, creator-led, and experiential activations, ensuring alignment with business goals.
• Drive operational excellence, holding both client and internal teams accountable for priorities, timelines, and deliverables.
• Navigate complex stakeholder dynamics, ensuring streamlined communication, collaboration, and accountability.
• Proactively problem-solve and make sound decisions to keep projects on track, ensuring agility and adaptability in fast-moving situations.
• Foster a strong team culture by maintaining a positive, high-energy work environment while providing clear direction and structure.
• Manage end-to-end account financials, from scope alignment and planning to forecasting and identifying growth opportunities.

WHAT MAKES THIS ROLE UNIQUE:

• This role requires a decisive leader who thrives in a highly collaborative, multi-agency environment. The ideal candidate will bring strategic clarity and a strong voice to client interactions and internal discussions while maintaining a collaborative and solutions-oriented approach.

QUALIFICATIONS AND EXPERIENCE:

• Proven track record of executing at a high level under pressure in a fast-paced environment.
• Extensive experience operating in an integrated team /agency setting.
• Deep experience in B2B communications, ideally with major tech companies.
• Strategic thinker with the ability to ask the right questions and drive impactful work.
• Strong operational and detail-oriented mindset to drive efficiency and seamless execution.
• Experience in creator marketing and experience managing creator-centric campaigns.
• Experience in experiential marketing, bringing campaigns to life through immersive activations.
• Strong knowledge of social media and digital campaign execution.
• Exceptional leadership and team management skills, balancing team accountability and collaboration.

Salary: $95,000 - $165,000 a year. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.