Volunteer Program Associate

Energy Systems Southeast, LLC; Calgary; Hybrid; CAD 49,000 - 53,000; Full time

Benefits offered by this job

Sagesse benefits program

Job summary

Sagesse in Alberta seeks a Volunteer Program Associate to attract, support, and retain volunteers who contribute to our mission of ending domestic abuse and building safer communities.

You will recruit volunteers, train, and manage relationships, while supporting program administration and collaboration with the program team.

Qualifications

• Diploma or degree in social work or related field.
• Strong relationship-building and client service skills.
• Excellent communication and problem-solving abilities.
• Hybrid work readiness with comfortable virtual tools.
• Availability to work evenings and weekends.

Responsibilities

• Support recruitment, onboarding, and ongoing volunteer engagement.
• Maintain volunteer records and reporting.
• Collaborate with program team to address service gaps.
• Assist in development of funding proposals and reports.
• Attend supervision and staff meetings.

Skills

Relationship Building

Organization & Coordination

Communication

Innovation & Continuous Improvement

Adaptability

Equity, Diversity, Inclusion & Belongi

Education

Diploma or Degree in social work, social services, or related experience

Job description

Contract: Full-Time, 37.5 Hours per Week. Mat leave cover - October 2026 to July 2027

Salary Range: 49,000 - $53,000 per annum

Reports To: Program Manager

Schedule: Schedule determined with direct supervisor based on agency needs. Position will require at minimum 1 evening per week and some weekends

Location: Hybrid - combination of remote and in-office

Benefits: Eligible for Sagesse benefits program

Why work at Sagesse?

At Sagesse, you'll be part of a team dedicated to ending domestic abuse, coercive control and creating safer communities. Every role contributes to meaningful, lasting change for individuals and families through prevention, intervention, and innovation.

Position Summary

The Volunteer Program Associate plays a key role in attracting, supporting, and retaining volunteers who contribute to the organization's mission and impact. Through volunteer recruitment, training, relationship-building, and program administration, the position helps create meaningful volunteer experiences that strengthen services and community engagement.

Key Responsibilities

Volunteer Program Delivery

• Support implementation of volunteer standards, policies, procedures, and guidelines with direction from agency leadership
• Maintain and oversee adherence to volunteer standards, policies, procedures and guidelines
• Implement screening, intake, onboarding, support, appreciation and belonging of all agency volunteers
• Work collaboratively with the Program team to identify and address support gaps for effective program delivery
• Implement new research in the development, delivery and maintenance of volunteer program as directed by agency leadership
• Create an experience of belonging for all volunteers

Program Administration

• Oversee and maintain volunteer filing systems
• Report on monthly activities and statistics
• Provide information, as necessary, for development of funding proposals and reports
• Attend supervision and staff meetings

Core Competencies

• Relationship Building
• Organization & Coordination
• Communication
• Innovation & Continuous Improvement
• Adaptability
• Equity, Diversity, Inclusion & Belonging

Qualifications

Required:

• Diploma or Degree in social work, social services, or related experience
• Skills, and/or interest in administrative and logistical support
• Skilled at building lasting relationships that keep volunteers engaged, supported and connected to the work over time
• Strong organizational and time management skills
• Excellent communication and problem-solving abilities
• Comfort working in a hybrid environment and using virtual technologies
• Availability to work evenings and weekends

Preferred:

• Experience supporting community-based, nonprofit, or social service programs Experience coordinating multiple projects or partnerships
• Experience recruiting volunteers and keeping them engaged over time through ongoing relationship building and support

Our Ideal Candidate:

• Leads with curiosity and vulnerability
• Thrives in a fast-paced, self-directed environment
• Demonstrates strong judgment and adaptability
• Applies cross-sectional, gender-transformative, and intersectional perspectives to their work

Work Environment

• Hybrid work environment that includes working remotely and in-office
• Frequent collaboration with community partners and internal teams across Alberta
• A blend of administrative, logistical, relationship management, and volunteer support responsibilities

Belonging and Culture

At Sagesse, we are committed to creating a workplace where every team member is recognized and valued for their unique contributions. We foster a culture of equitable practices, authentic self-expression, continuous learning, and meaningful connection.

Disclaimer

This job description outlines the primary responsibilities and expectations of the position. Duties and responsibilities may be modified from time to time to meet organizational and operational needs.