Volunteer Coordinator

YWCA Clark County; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community nonprofit organization in Metro Vancouver seeks a part-time Volunteer Coordinator. This role focuses on managing volunteer recruitment, coordinating events, and ensuring compliance with organizational values. Ideal candidates possess strong communication skills, volunteer management experience, and a commitment to social justice. The position offers $23.92 per hour for 24 hours per week.

Benefits

Diverse and inclusive workplace

Opportunities for personal and professional growth

Qualifications

• 2 years of experience working with volunteers in a nonprofit or community setting.
• Strong soft skills for clear communication and conflict reduction.
• Excellent attention to detail and organizational skills.
• Resourceful problem-solving abilities.

Responsibilities

• Recruit and onboard volunteers while ensuring compliance.
• Coordinate logistics for various organizational events.
• Lead scheduling and conduct training for volunteers.
• Monitor expenditures related to the volunteer program.

Skills

Fundraising

Communication skills

Public Speaking

Volunteer Management

Organizational skills

Tools

MS Office Excel

MS Office PowerPoint

Volunteer management systems

Job description

Status : Part time

Hours : 24 hours / week

Pay : $23.92 / hour

Benefits : Visit our Benefits and Perks Tab by Clicking Here

Mission :

We have identified the day-to-day responsibilities linked to each addition to the position specific responsibilities provided below. Each YWCA Clark County employee must share responsibility for upholding and modeling the organization's core values on a daily basis:

• Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background.
• Gain approval for, track, and engage in activities that meet the organization's 1% for Social Change requirement.
• Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and ground those principles in all daily tasks.
• Incorporate the YWCA's commitment to social justice by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender, and class equity.
• Recruit and onboard event-based and ongoing volunteers, ensuring compliance with screening and documentation requirements.
• Coordinate volunteers for organizational events such as Holiday Shop, Shine Gala, QueerCouve, BIPOC Youth Summit, and corporate service days.
• Partner with the Corporate & Community Partnerships Officer to support corporate volunteer experiences and coordinate logistics.
• Maintain up-to-date volunteer database records, including hours served and areas of service.
• Conduct volunteer check-ins, gather feedback, and implement improvements.
• Support program staff by assisting with volunteer role descriptions, recruitment strategies, and conflict resolution as needed.
• Plan and implement volunteer recognition efforts.
• Lead scheduling and coordination of YWCA's Core Training program at least three times per year, including recruitment of staff facilitators, updating content, and collecting feedback.
• Maintain volunteer personnel files and ensure compliance with screening, training, and background check requirements.
• Collaborate with supervisor and Compliance Manager on audit preparation, contract compliance, and reporting needs.
• Coordinate with supervisor and program leads on volunteer retention planning and feedback loops.
• Monitor related expenditures and collaborate on the volunteer program budget.
• Participate in equity and trauma-informed care training and integrate these practices into volunteer engagement.
• Monitor and track volunteer-to-donor conversion rates in collaboration with the Donor Engagement Officer.
• Tag and segment volunteers in CRM for tailored communication and stewardship.
• Send quarterly volunteer newsletters and schedule automated email follow-ups for inquiries and lapsed volunteers.
• Coordinate with the Corporate & Community Partnerships Officer to support group volunteer service days and ensure accurate data entry of participants.

Requirements

There is a strong social justice component to all program positions within YWCA requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.

Required Experience and Knowledge :

• 2 years of experience working with volunteers in a nonprofit, community, or event setting.
• Strong soft skills that support clear communication, reduce conflict, and promote positive peer and volunteer experiences.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and track volunteer data accurately.
• Comfort with public speaking and outreach.
• Resourceful and able to resolve challenges while knowing when it's time to stop and ask questions or seek additional guidance.
• Effectively use common software programs (like MS Office Excel and PowerPoint) to fulfill position-related expectations.
• Familiarity with volunteer management systems or databases preferred.

Strong ability to lead: supervisors ensure daily work gets done; leaders motivate staff and volunteers to improve performance and further the organization's mission.

Ability to work in a team: modify approaches if it benefits the organization and participants.

Strong project management skills: maintain strategic focus while managing multiple deadlines and goals.

Strong problem-solving skills: resolve challenges resourcefully and know when to seek guidance.

Strong technological skills: proficient in software like MS Office programs.

Strong soft skills : adapt work and communication styles to mitigate tension, improve efficiency, increase morale, and implement programmatic improvements with little prompting.

Don't meet every requirement? You may still be the right candidate! We value lived experience and are committed to diversity, inclusion, and authenticity. We encourage applicants from all backgrounds, especially those from oppressed communities, to apply regardless of qualification gaps.

Salary Description

$23.92 / hour

Required Experience :

Key Skills

Fundraising, Communication skills, Physical Examinations, Hospice Care, Workers' Compensation Law, Computer Literacy, Grant Writing, Music Therapy, Memory Care, Public Speaking, Volunteer Management, Writing Skills

Employment Type :

Volunteer

Experience :

Years

Vacancy :

1