VoIP & Network Provisioning Specialist

Cogeco Connexion; Edwardsburgh/Cardinal; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A telecommunications company is looking for a Specialist, Provisioning to join their dynamic team in Edwardsburgh/Cardinal, Ontario. This hybrid role involves processing VOIP and associated services, managing sales systems, and providing technical support to colleagues and customers. Candidates should have an Associate's degree and a strong grasp of relevant technologies including Microsoft Operating Systems, Salesforce, and VOIP networking. Competitive salary and benefits package available.

Benefits

Competitive salary

Medical coverage

Dental coverage

Paid Time Off

Tuition Reimbursement

Qualifications

• A minimum of six months to one year related experience is preferred.
• Ability to read and comprehend simple instructions and correspondence.
• Ability to perform basic mathematical computations.

Responsibilities

• Process and support VOIP, PRI, and Commercial WiFi services.
• Perform remote provisioning of devices.
• Manage tasks within sales systems.
• Provide technical guidance during installation.
• Coordinate with Sales to ensure order accuracy.

Skills

Knowledge of Microsoft Operating Systems

Knowledge of Google Workspace

Knowledge of Salesforce

Knowledge of VOIP networking

Familiarity with data modems

Education

Associate's degree or equivalent

Job description

A telecommunications company is looking for a Specialist, Provisioning to join their dynamic team in Edwardsburgh/Cardinal, Ontario. This hybrid role involves processing VOIP and associated services, managing sales systems, and providing technical support to colleagues and customers. Candidates should have an Associate's degree and a strong grasp of relevant technologies including Microsoft Operating Systems, Salesforce, and VOIP networking. Competitive salary and benefits package available.