Vivian - Float Support Worker - Gender Requirement (Tue-Fri Nights)

RainCity Housing; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading organization in Vancouver seeks a Float Support Worker to provide essential support for individuals experiencing homelessness and mental health challenges. This role involves developing service plans, advocating for clients, and collaborating with various service providers. The position offers competitive pay, benefits, and a supportive work environment focused on social equity and community strength.

Benefits

5 days of paid leave for Indigenous Employees

8 weeks of paid leave for gender-affirming care

Employee and Family Assistance Program

Unlimited Physiotherapy

Employer-paid benefits for employees

Qualifications

• Two years of recent work experience in mental health, addictions, or social services.
• Current First Aid and CPR certification required.

Responsibilities

• Provide support for chronically homeless individuals with mental illness and substance use issues.
• Develop and implement service plans with tenants and service coordinators.
• Advocate for access and rights for clients.

Skills

Collaborative Relationships

Harm Reduction

Life Skills

Client-Centered Service Plans

Understanding of Behavior Context

Education

Diploma in Community Social Services

Job description

Job Description

Posted Friday, May 9, 2025 at 7:00 AM | Expires Sunday, June 8, 2025 at 6:59 AM

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of theXʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in Vancouver, theq̓íc̓əy ̓, qʼʷa:n̓ƛʼən ̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in Lower Mainland, and the shíshálh in Sunshine Coast.

About Us – A home for every person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction, and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits:

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender-affirming care for medical procedures for transgender and gender-diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Employer-paid benefits for regular Part-time and Full-time employees:
• Unlimited Physiotherapy and $1,000/year coverage for Massage
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary

The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use, and/or physical health issues. Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in developing and implementing service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in areas such as daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery, and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family, and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups, and general problem solving.

Job Competition # job2025.141

Closing Date: Midnight, June 06, 2025

Job: Float Support Worker, Vivian, Permanent, Part-Time, 0.8 FTE

Salary Range: $31.56 – $33.28 (BCGEU, Grid 34)

Hours: 60 bi-weekly

Schedule: Tuesday – Friday, 11:30PM – 07:30AM. At present, includes a 30-minute unpaid meal break.

Work Site: 512 east Cordova

Start Date: As soon as possible

A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

In addition, you will be paid a shift premium of $2.50 per hour for the entirety of each night shift worked. “Night shift” means any shift in which the major portion occurs between 12:00am and 8:00am.

Standard Medication Training or a commitment to partaking in Standard Medication Training is required.

Gender is a bona fide occupational requirement: women (trans, cis), gender diverse, and Two-Spirit staff only please.

Purpose

The purpose of the float position is to fill shifts efficiently and prevent overtime and staffing shortages.

Procedure

Each Float Support Worker will be assigned to a Home Program.

As shift vacancies occur in programs, the Float will be deployed to fill the vacancies.

Float staff can be deployed to fill shifts prior to the shift being called out to relief staff, prior to the shift being offered in overtime, or in emergencies to prevent staffing shortages.

If a vacancy does not happen for a float shift, the Float staff will be assigned to work the shift in their home program.

Program Summary

The Vivian is a minimal barrier housing program in Vancouver specifically designed for women living with concurrent mental illness, addiction, and other challenges. The facility was developed in response to the unique needs of women and is women-only, including both residents and staff. It offers a minimal barrier, high tolerance environment and follows a harm-reduction/health promotion philosophy. The Vivian screens women in (not out) of the program based on the complexities of their needs, histories, and behaviors. The program is flexible, non-judgmental, and responsive to the unique challenges faced by homeless women.

QUALIFICATIONS

Many forms of education and experience are valued, including volunteering and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

• A Diploma in community social services.
• Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness, and/or social services.
• Or an equivalent combination of education, training, and experience.
• Current First Aid and CPR certification.
• Class 5 Driver’s License and acceptable driver’s abstract is preferred.

Key Skills and Abilities

• Establish and maintain collaborative relationships.
• Identify and work to increase people’s strengths.
• Work with people using hope-inducing strategies.
• Informally teach harm reduction, life skills.
• Implement client-centered service plans.
• Respond to problematic behavior using an understanding of the behavior's context and function.
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment, and support resources.
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
• Knowledge of diagnoses, treatment, and support resources in substance use, physical health, HIV, and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.