Vital Statistics Clerk, Temporary (up to 14 months)

City of Kingston; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local government agency in Kingston is seeking a Vital Statistics Clerk for a temporary position lasting up to 14 months. The role involves issuing marriage licenses, registering deaths, and providing exceptional customer service. Ideal candidates should possess a diploma in Office Administration and have experience in municipal affairs. Strong customer service skills and proficiency in Microsoft Office are essential. The position offers competitive hourly pay and the chance to serve the community.

Qualifications

• Six months experience in municipal affairs.
• Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation.
• Ability to conduct business in French is an asset.

Responsibilities

• Register and verify deaths and still births.
• Issue burial permits and marriage licenses.
• Prepare statutory declarations for the public.
• Process customer payments received in person and over the phone.

Skills

Excellent customer service skills

Intermediate computer skills with Microsoft Office

Accurate keyboarding skills 40 wpm

Education

1 year diploma in Office Administration or related field

Job description

Job Title

Vital Statistics Clerk, Temporary (up to 14 months)

Job Number

J0725-0262

Job Code

09B115

Job Category

Administrative/Clerical

Bargaining Unit

CUPE

Job Type

Temporary

Number Of Positions

1

Contract Duration

up to 14 months

Hours Of Work

35 hrs/wk

Salary

$27.81 - $34.03/Hour

Date Posted

July 24, 2025

Closing Date

August 7, 2025

Opening Statement

The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.

At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work. The City of Kingston views diversity as its strength and we encourage applications from individuals of all backgrounds, including those from underrepresented communities.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

Position Summary

**Please note this is a temporary assignment, covering full-time hours, for up to 14 months**

The Vital Statistics Clerk is responsible for the issuance of marriage licences and for the accurate registration of deaths and still births. This position provides superior customer service and answers general inquiries from the public by performing reception and cashiering duties at the counter, via telephone and through correspondence, including preparing documents for Affidavits and Statutory Declarations, processing payments, and retrieving by-laws and agreements.

Key Duties & Responsibilities

Register and verify deaths and still births & issue burial permits to funeral directors and marriage licenses to members of the public

Prepare statutory declarations for the public

Conduct duties to assist with the commissioning of Affidavits

Liaise with the Provincial Office of the Registrar General to sort out birth, death, and marriage license issues

Process a variety of customer payments received in person, by mail, drop box, or over the phone

Respond to public and internal inquiries, complaints and investigating discrepancies

Prepare correspondence, reports and other documents

Perform general office duties such as opening mail, filing, and faxing

Other duties as assigned

Qualifications, Competencies

1 year diploma in Office Administration or related field

Six (6) months experience in municipal affairs

Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation

Skills, Abilities, Work Demands

• Excellent customer service skills
• Intermediate computer skills and experience with Microsoft Office (word & excel)
• Accurate keyboarding skills 40 wpm (tested)

Demonstrates initiative, tact, and good public relations skill

Ability to work in a team environment with limited supervision

Must obtain and maintain a satisfactory Criminal Record Check (CPIC)

Ability to conduct business in French an asset

Closing Statement

Please apply to Career Opportunities at: www.cityofkingston.ca/Careers

Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC)and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We’re happy to provide more information if you email us at [e-mail]

Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.