Visual Merchandising Manager - The Mobile Shop

Tbooth wireless; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A dynamic opportunity awaits as a Visual Merchandising Manager at Tbooth wireless, part of a billion-dollar enterprise. In this role, you will drive sales through strategic merchandising, work closely with various teams to enhance customer experiences in over 200 locations. Join a leading company recognized for its outstanding work culture and benefits that enhance your career growth.

Benefits

Competitive compensation

Excellent extended health benefits

RRSP company match program

Discounts on the latest wireless technology and plans

Qualifications

• Experience in visual merchandising management or retail management is essential.
• Proven ability to collaborate with teams across marketing and purchasing departments.
• Strong communication skills and experience in developing training material.

Responsibilities

• Determine planograms in collaboration with Purchasing for all locations.
• Manage VM communication to align stores with corporate standards.
• Develop training materials with the Training department for VM concepts.

Skills

Team collaboration

Visual merchandising

Space planning

Communication

Education

Bachelor’s degree in Marketing or related field

Tools

Planogram software

Job description

Glentel Inc., a billion-dollar+ organization supported by Bell and Rogers, partners with globally recognized brands such as Costco, Apple, Samsung, and Google. Known for its brands WIRELESSWAVE, Tbooth wireless, and Costco's WIRELESS, Glentel delivers outstanding performance in the retail industry. The company was recognized as the 2022 and 2024 Best Place to Work by HR Director Magazine, offering a dynamic environment for career growth.

As a key member of the Visual Merchandising team, the Visual Merchandising Manager drives sales by developing merchandising strategies for stores in collaboration with Purchasing, Marketing, Training, and Operations. Reporting to the Director of Visual Merchandising, this role ensures all store types effectively display products and services to support sales. Through device and accessories merchandising, space planning for promotions, and communicating offerings to customers, the VMM plays a crucial role in business success.

This position supports The Mobile Shop, a division of Loblaw Inc., operating in over 200 Loblaw stores across Canada. As one of the largest multi-carrier retailers, The Mobile Shop provides customers with a broad selection of wireless providers in a convenient, customer-focused environment.

What’s in it for you?

• Competitive compensation
• Excellent extended health benefits
• RRSP company match program
• Discounts on the latest wireless technology and plans

Responsibilities

• Determine planograms for all locations in collaboration with Purchasing, supporting device and accessory displays to drive sales.
• Create and update planograms using designated software to adapt to business needs across store types.
• Manage VM communication to the field team to ensure stores align with corporate standards and maintain excellent visual presentation.
• Support promotional and service presentations beyond devices and accessories, including residential, bundles, and PC points promotions.
• Serve as a resource for field teams, providing support, answering questions, and gathering feedback on VM strategies and communication.
• Maintain the VM ticketing process to promptly address store issues, supporting field operations.
• Develop training materials with the Training department to ensure understanding of VM concepts, utilizing multimedia tools as needed.
• Build strong relationships with regional teams, DMs, and SMs to ensure alignment and gather feedback on store execution and corporate initiatives.
• Collaborate with Marketing, OEMs, and carriers on in-store signage, supporting print production, distribution, and communication.
• Coordinate with Purchasing on device needs and support distribution logistics.
• Work with VM Facilities teams on device security and display items, supporting reordering and replenishment.
• Partner with Marketing on in-store opportunities and support planogram implementation.
• Manage VM processes for new store openings, ensuring standards are met through documentation and communication.
• Review store designs and collaborate with Loblaws store design team to evolve and improve store layouts.
• Handle special projects, events, and communication with OEMs, carriers, and vendors as needed.

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