Visual Merchandising Manager

The Sheet Society; New Brunswick; On-site; CAD 45,000 - 75,000; Full time

Job summary

An innovative retail company is seeking a creative Visual Merchandising Manager to enhance in-store experiences as they expand. This role is crucial for shaping customer interactions with the brand, ensuring stores are visually appealing and drive engagement. The ideal candidate will thrive on creativity and consistency, bringing a blend of design skills and strategic thinking to the table. Collaborating with various teams, you will lead the visual merchandising strategy, creating compelling displays and optimizing store layouts. If you have a passion for design and a keen eye for detail, this opportunity is perfect for you!

Benefits

Onsite parking

Sweet Dreams Day - day off on your birthday

Adaptable working arrangements

Fun social calendar

Communal kitchen with snacks and coffee

Career Development

Generous staff discounts

Dog-friendly office

Two paid wellness days off per year

Qualifications

• 4+ years experience in a similar Visual Merchandising role.
• Proven track record of optimizing sales and making commercial decisions.
• Experience coaching and training a geographically dispersed team.

Responsibilities

• Champion the visual merchandise direction of the company.
• Develop monthly floor plans and merchandising strategies.
• Provide education and training to retail teams for consistent brand experience.

Skills

Visual Merchandising

Design Skills

Communication

Project Management

Sales Optimization

Education

Tertiary Qualifications in Visual Merchandising or Design

Tools

Slack

Asana

Shopify

Google Suite

InDesign

Figma

Job description

About Us:

We spend a third of our lives sleeping, so we thought we’d make it memorable. Sheet Society was dreamed up by Hayley and Andy Worley in 2017 after they thought the industry had hit snooze. Passionate about high quality, trend-led products with a focus on exceptional customer experiences, innovation and sustainability, Sheet Society is designed to elevate your bedroom aesthetic while ensuring a better night’s sleep. One of the fastest growing retail businesses in Australia, with exciting expansion plans on the horizon, our team is hardworking, passionate and customer-obsessed.

About the role:

As Sheet Society enters an exciting new chapter of retail expansion, we’re looking for a creative and commercially minded full-time Visual Merchandising Manager to define and elevate our in-store visual experience. This role plays a pivotal part in shaping how customers connect with our brand in a physical space, ensuring our stores not only look dreamy but also drive engagement and performance.

Working closely with our Retail, Marketing, Product & Operations teams, you’ll lead the visual merchandising strategy across all retail locations—bringing our brand to life through compelling displays, innovative storytelling, and thoughtful spatial planning. From co-designing and launching new store openings to refreshing existing spaces, you’ll own the VM vision end to end, setting the standards and best practices that scale with us as we grow.

We’re after someone who thrives on creativity and consistency in equal measure—someone who can roll up their sleeves to style a display, but also zoom out to build scalable guidelines, challenge current processes and ideate stores of the future. If you have a passion for design, a sharp eye for detail, and love creating spaces that inspire, this role is for you.

About the team:

Part of the Retail & Customer Experience Team, the VM Manager reports directly to the Retail & Customer Experience Manager. Whilst the VM Manager will not have formal direct reports, they will collaborate closely with the Retail Team to execute campaign changes in store, optimise commercial opportunities and uphold visual merchandising standards.

Key Responsibilities:Visual Merchandising

• Champion the visual merchandise direction of Sheet Society.
• Ensure retail teams deliver a consistent and impactful brand experience through detailed guidelines, clear and consistent communication & mentoring.
• Develop monthly floor plans and merchandising CADS, in line with new products, campaign and trend direction, bestsellers and store sales information.
• Drive commerciality through strategic floor planning, shelf layout and product placement that enables customer engagement.
• Be the spokesperson for VM performance within the Trade forum, fostering a test and learn approach to challenging the status quo.
• Contribute strategically to floor planning for nuanced store profiles (eg: small or large format) working towards a well balanced stock holding profile (in and outs) that balances both creative & commercial needs.
• Provide education, training, collateral and a consistent stream of communication to enable retail teams to deliver a consistent high-standard brand experience for the customer.

Signage, props & fixtures

• Ownership of the brand's signage strategy in store - both brand/visual signage as well as navigational/product/price signage to deliver on a balance between commerciality & customer experience.
• Ownership of retail fixture systems and design, partnering with internal teams and external suppliers to ensure key trading areas are functional, adaptable, and aligned with brand experience.
• Work closely with the Lead Stylist, to develop VM Plans, briefing BAU signage requirements or styling support, and managing the production, installation and maintenance for campaign elements within budget.

Store Concept

• Work closely with the Retail and Customer Experience Manager and design & build partners to successfully deliver on the merchandise & customer experience strategy of new and existing stores.
• Provide meaningful strategic direction, feedback and optimisations to improve both trade & customer experience to help shape the evolution of future stores.
• Consistently contribute creatively with feedback, learnings & new ideas to ensure the store environment evolves, improves and reflects our evolving brand.

About you:

• 4+ years experience in a similar Visual Merchandising role.
• You have relevant tertiary qualifications or equivalent in VM or design.
• Proven track record optimising sales and making commercial decisions to drive sales.
• An eye for design, styling and experience in bedding/home categories is highly desirable.
• Open to change and able to adapt at pace to sales performance, customer feedback, industry trends and evolving business needs.
• Experience coaching and training a geographically dispersed team.
• Excellent communication skills with the ability to build strong working relationships with key stakeholders both locally and interstate.
• Experience in print production, fixture development and adhering to budgets.
• Exceptional administration skills and attention to detail.
• Strong organisation, planning and time management skills with the ability to multitask and prioritise effectively.
• Experience using Slack, Asana, Shopify, Google Suite, and InDesign or Figma highly advantageous.
• Flexibility to travel interstate as needed.

Why You'll Love It Here

At Sheet Society, it’s more than a workplace, it’s a community. With that in mind, we’re committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:

• Onsite parking and great public transport links to our head office in Brunswick
• Sweet Dreams Day - a day off on your birthday
• Adaptable working arrangements with focus-day Wednesdays
• A fun social calendar, with Friday jolly-trolly celebrations
• Communal kitchen providing breakfast, all the snacks and lots of coffee
• Career Development
• Generous staff discounts
• Dog-friendly office
• Two paid wellness days off per year

Our Values in Action

Good Humans: We’re Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.

Driven Dreamers: We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.

Authentic Achievers: We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.

Support Crew: We’re committed to you, and your sleep. Whether it's a great product, or great service — and when things don’t go to plan, we’re here to make it right.

Ready to Join the Dream Team?

When applying be sure to include your resume and cover letter that showcases why you're the ideal fit for Sheet Society.

Applications close end of day Sunday 1 June. Shortlisting of candidates will commence prior to this date, so please don’t delay submitting your application.

Let’s make every third of our lives spent in bed not just comfortable, but unforgettable. Hop on board and let’s shake up the world of retail together.

We are proud to be an equal-opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.