Visual Lead - Ste-Catherine Street

Alo, LLC.; Montreal; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Visual Lead to drive sales and enhance profitability through effective visual merchandising. This full-time role involves collaborating with the Visual Manager and Operations team to optimize store performance. The ideal candidate will have a strong background in retail, demonstrating leadership and business acumen while inspiring their team. With a focus on customer experience and operational excellence, this position offers the chance to make a significant impact in a dynamic retail environment. Join a company that values creativity, teamwork, and personal growth, and enjoy a range of perks designed to support your well-being and professional development.

Benefits

Generous employee discount

Competitive medical, dental, and vision plans

Monthly Store Incentives

Clothing Allowance

Free yoga classes

Qualifications

• 2+ years in a client-centric sales environment required.
• Strong leadership and decision-making skills are essential.
• Excellent communication and feedback skills are a must.

Responsibilities

• Manage store operations, including visual merchandising and team leadership.
• Utilize reporting tools to identify business opportunities.
• Lead and inspire staff while ensuring operational excellence.

Skills

Leadership

Decision-making

Interpersonal Communication

Feedback Reception

Sales Acumen

Tools

Reporting Tools

Job description

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.

Visual Leader

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Effectively plan Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Execute and maintain visual direction from planning through execution to meet company expectations, budgets, and timelines.
• Utilize reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Make changes as necessary.

Business Leader

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure they are maintained and maximized.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.

People Leader

• Lead by example and inspire staff in daily operations and guest experience.
• Partner with management to provide coaching, guidance, and direction to Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

Business Partner

• Collaborate with Operations Lead to ensure cross-functional training, and with Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Manager (e.g. from the SCC).
• Open and close the store in accordance with visual standards.

Visual Lead Qualifications:

• 2+ years prior work experience in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision-making.
• Values feedback, is receptive to receiving feedback, and eager to provide it.
• High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies Alo’s guiding principles.
• Job Level: Associate.

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

JUST SOME OF THE PERKS

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries.