Visual Communications Coordinator

Ardene; Laval (administrative region); Vor Ort; CAD 45.000 - 60.000; Vollzeit

Zusammenfassung

Ardene seeks a Visual Communications Coordinator to translate visual merchandising direction into clear, actionable store communications. You will connect product strategy with field execution, ensuring stores receive the right information, tools, and direction for launches, promotions, and special projects.

You will collaborate with the Visual team and partners to support weekly priorities, turn product insights into store actions, and maintain visual resources for the field across multiple

Qualifikationen

• Completion of post-secondary education in visual merchandising, fashion, retail, communications, or related fields.
• 1–3 years of experience in visual merchandising, retail operations, store communications, or related fields.
• Proficiency in Microsoft Office; Photoshop and InDesign are assets.

Aufgaben

• Produce weekly and monthly visual communications and launch packages for stores.
• Review arrivals, shipping cadence, and product priorities to keep visuals timely and actionable.
• Analyze weekly sell-through and translate insights into visual merchandising actions.

Kenntnisse

Analytical skills

Clear written/verbal communication

Organizational skills

Bilingual English/French

Ausbildung

Post-secondary education in visual merchandising/retail/communications

Tools

Microsoft Office

Adobe Photoshop

InDesign

Jobbeschreibung

Reporting to the Visual Team Lead, the Visual Communications Coordinator is responsible for translating visual merchandising direction into clear, actionable communication for stores.

This role connects product, visual strategy, and field execution, ensuring stores have the right information, tools and direction to execute new arrivals, launches, promotions and special projects consistently and effectively.

The Visual Communications Coordinator will work cross-functionally with the Visual team and key partners to support weekly and monthly business priorities, turn product and performance insights into store actions, coordinate visual rollouts, and maintain accurate, relevant visual resources for the field.

Responsibilities include, but are not limited to:

• Own and prepare weekly and monthly visual communications, including launch packages, promotional memos, visual memos, reward memos, newsletters, and special presentation guides.
• Review weekly new arrivals, shipping cadence, and key product priorities to ensure visual direction is timely, relevant, and actionable for stores.
• Analyze weekly and monthly sell-through on key items and collections, identify opportunities and translate insights into visual merchandising actions and recommendations.
• Review OPS Weekly Wrap Up feedback and field input, identify recurring execution gaps and follow up on specific store needs with the Visual team.
• Support consistent store execution by ensuring visual direction, signage requirements, and merchandising expectations are clearly communicated.
• Create monthly signage checklists, prop discard lists, and accurate signage updates for launch packages.
• Develop visual presentations and communication for in-store special events, new fixtures, rollouts and other business initiatives.
• Support new store openings by preparing merchandising floor plans and sections based on current visual direction and launch packages.
• Prepare and analyze store surveys for Master List updates, special projects, and specific rollouts.
• Coordinate distribution requirements for new hardware, fixtures, mannequins, props, and retrofit needs.
• Coordinate printed visual documents and materials sent to stores, ensuring information is accurate and delivered on time.
• Maintain the annual special presentation calendar and the library of styling and merchandising ideas for ongoing reference.
• Act as gatekeeper for Visual documents in the Document Center, ensuring information is current, organized, and easy for stores to access.
• Partner with the Visual team to review store execution, capture learnings, and continuously improve the clarity and effectiveness of visual communication.
• Participate in special projects and other Visual initiatives as required.

WHAT YOU’LL NEED:

• Completion of post-secondary education in visual merchandising, fashion, retail, communications, or related fields.
• 1-3 years of experience in visual merchandising, retail operations, store communications, or related fields.
• Proficiency in Microsoft Office, including Excel and PowerPoint; Adobe Photoshop and InDesign are considered assets.
• Strong analytical skills with the ability to interpret product performance and translate insights into clear store actions.
• Excellent written and verbal communication skills, with strong attention to detail and the ability to simplify information for a large store network.
• Excellent organizational and project coordination skills with the ability to manage multiple priorities, deadlines, and rollouts.
• Bilingualism required (English and French); ability to communicate in French and English. We are a Quebec-based company, but our operations are international.
• A positive, collaborative, and solution-oriented mindset with the ability to work cross-functionally and respond to evolving business needs.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.