Visual Associate

jcrew; Burlington; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Base pay + bonus

Discounts on brand products

Lifestyle discounts

401(k) match

Job summary

J.Crew in Burlington, Canada is seeking a Visual Associate to curate an inviting store environment with meticulous attention to detail. You’ll set up compelling window displays and merchandise layouts that engage customers, helping the team learn presentation standards both front of house and back of house.

You will contribute to an inclusive workplace centered on product passion and exceptional customer experiences, with scheduling flexibility including nights, weekends and holidays.

Qualifications

• Must be 18 years or older and customer focused.
• Stay up to date with fashion trends and brand standards.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Create captivating window displays and merchandise layouts while ensuring that promotional signage is up-to-date and organized.
• Execute organized and timely floor sets.
• Work with the store management team to understand product placement and execute daily maintenance on the sales floor.
• Keep backstock organized and ensure that relevant products are being moved to the floor regularly.
• Comply with merchandise receiving and handling guidelines.
• Use store systems and technology effectively.
• Respond to customers as needed while displaying courtesy and respect.

Skills

Customer service

Teamwork

Flexible scheduling

Problem solving

Fashion awareness

Scheduling flexibility

Tools

POS systems

Job description

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Job Summary

As a Visual Associate, you'll curate an inviting store environment with meticulous attention to detail. Responsibilities include setting up compelling window displays and merchandise layouts that engage and retain customers. You'll help team members learn our presentation standards both in front of house and back of house. You will also contribute to an inclusive workplace centered on product passion and exceptional customer experiences.

What You’ll Do

• Create captivating window displays and merchandise layouts while ensuring that promotional signage is up-to-date and organized.

• Execute organized and timely floor sets.

• Work with the store management team to understand product placement and execute daily maintenance on the sales floor.

• Keep backstock organized and ensure that relevant products are being moved to the floor regularly.

• Comply with merchandise receiving and handling guidelines.

• Use store systems and technology effectively.

• Respond to customers as needed while displaying courtesy and respect.

Who You Are

• Are at least 18 years old.

• Passionately support our brand, customers, and teams.

• Stay up to date with current fashion trends and industry developments.

• Embrace teamwork, flexibility, and courtesy while executing tasks.

• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

• Have scheduling flexibility, including nights, weekends and holidays.

• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs

• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell

• Entertainment, travel, fitness, and mobile technology discounts

• 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $15.00 - $18.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.