VISITOR EXPERIENCE OFFICER - PARC NATIONAL PINGUALUIT - Animateur nature

emplois en environnement; Quebec; On-site; CAD 46,000 - 77,000; Full time

Benefits offered by this job

Cost of living differential

Food allowance

Annual leave trips

Pension plan

Group Insurance

Vacation: 20 Days

Statutory Holidays: 20 days

Job summary

The Kativik Regional Government (KRG) invites applications for the Park Visitor Experience Officer at Parc National Pingualuit in Nunavik. You will identify, develop, implement and evaluate visitor experiences to showcase the park's outstanding natural, cultural, and recreational values.

Collaborate with staff and stakeholders to deliver heritage communication, ecotourism opportunities, and environmental education programs; schedule visits; ensure training and visitor safety.

Qualifications

• A university degree in a related field.
• At least two years experience in parks operations or relevant work.
• Excellent interpersonal skills and ability to deal with the public.
• Demonstrated resourcefulness and organizational and planning skills.
• Good working knowledge of common computer systems (word processor, spreadsheet, database).
• Written and oral knowledge of two of: Inuktitut, English, and French.

Responsibilities

• Encourage, welcome, and serve visitors with high satisfaction and memorable experiences.
• Collaborate with communities, partners, and operators to develop heritage products and ecotourism opportunities.
• Assist in delivering park services and activity opportunities.
• Schedule visits and organize visitor activities while ensuring safety and training needs are met.
• Monitor, evaluate, and report on visitor experience performance.
• Assist Parks Marketing in targeting markets and delivering high-quality experiences.
• Prepare reports and correspondence with accurate documentation.
• Stay updated on park operations and related duties.
• Perform other duties as required by the Park Director.

Skills

Interpersonal skills

Resourcefulness

Organizational skills

Planning skills

Computer literacy

Teamwork

Bilingual communication

Education

University degree in a related field

Tools

Word processing

Spreadsheet

Database

Job description

The Kativik Regional Government (KRG), which is a supramunicipal organization with jurisdiction over the territory of Québec located north of the 55th parallel, is currently looking for a highly energetic and motivated candidate to join its Renewable Resources, Environment, Lands and Parks Department in the capacity of:

PARC NATIONAL PINGUALUIT- VISITOR EXPERIENCE OFFICER

(TEMPORARY FULL TIME)

Under the supervision of the Director of Parc National Pingualuit, the Park Visitor Experience Officer is responsible for identifying, developing, implementing, and evaluating visitor experience opportunities at Parc National Pingualuit. Working closely with the park staff and other Renewable Resources, Environment and Land Use Planning Department staff with a view to providing activities, programs, services, and facilities that foster public understanding, appreciation, and enjoyment of Parc National Pingualuit, the duties of the Park Visitor Experience Officer are more specifically to:

• Encourage, welcome, and serve visitors to Parc National Pingualuit, ensuring high levels of visitor satisfaction by providing memorable opportunities to discover, learn and experience the Park’s outstanding natural, cultural, and recreational values;
• Establish and implement collaborative arrangements with community and regional stakeholders, partners, and business operators to develop and deliver heritage communication products, ecotourism opportunities, and environmental and outdoor education programming;
• Assist in establishing and delivering the park’s services and activities opportunities;
• Assist in scheduling visits, organize visitor activities and work in collaboration with the employees to ensure training and visitor safety needs are fully met;
• Monitor, evaluate and report on visitor experience performance and apply the findings to enhance the programs and services offered;
• Assist the Parks Marketing in identifying and targeting specific markets, and in designing, developing, and delivering high quality visitor experiences;
• Prepare reports and correspondence, as required, ensuring all documentation is accurate and verifiable;
• Keep up to date on all aspects of Park operations; and
• Perform other related duties as required by the Park Director.

Requirements:

• A university degree in a related field;
• A least two years experience in parks operations or any relevant work experience;
• Excellent interpersonal skills and ability to deal with the public;
• Demonstrated resourcefulness and excellent organizational and planning skills,
• Possess good working knowledge of common computer systems (word processor, spreadsheet, database, etc.);
• Solid teamwork experience;
• Written and oral working knowledge of at least two (2) of the following languages: Inuktitut, English, and French
• Experience in a cross-cultural setting is considered an asset.

Place of work: Kangiqsujuaq.
Salary: Minimum $45,942/year; Maximum $77,337/year (Class 7)
Benefits:
Cost of living differential: Min $11,834/year;
Food allowance: Min $7,568/year;
Annual leave trips: Maximum of 3 per person/year;
Simplified pension plan: 6.25% employer; 4% employee;
Group Insurance;
Vacation: 20 Days;
Statutory Holidays: 20 days including 10 during Christmas holidays.