Visitor Centre Manager

Powell River Educational Services Society; Powell River; On-site; CAD 39,000 - 43,000; Full time

Job summary

A leading organization in the qathet Regional District is seeking a dynamic individual to manage the Visitor Centre. This role requires strong leadership and cultural competency, focusing on engaging local stakeholders and promoting Tla’amin cultural perspectives. The successful candidate will supervise staff, manage budgets, and develop partnerships essential for boosting tourism and community relations.

Qualifications

• Minimum of 3 years experience in tourism management or community engagement.
• Experience with Indigenous communities desirable.
• Strong leadership abilities are essential.

Responsibilities

• Oversee Visitor Centre operations and ensure positive visitor experience.
• Manage budgets and supervise staff.
• Engage with local businesses and Tla’amin Nation.

Skills

Leadership

Communication

Interpersonal Skills

Cultural Competency

Digital Marketing

Education

Degree, diploma or certificate in Tourism Management, Business Administration, Cultural Studies

Tools

Digital Marketing Tools

Social Media

Job description

Location: Powell River/qathet Regional District

Schedule: Variable

Salary Or Wage: $39,000 to $42,500 per year

Job Type: Part or Full Time

List of Requirements

Education & Experience:

• A degree, diploma or certificate in Tourism Management, Business Administration, Cultural Studies, or a related field
• Minimum of 3 years of experience in tourism management, community engagement, or a similar role
• Experience working with Indigenous communities, preferably within a tourism or cultural context
• Equivalent combination of education and experience will be considered
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Demonstrated cultural competency, particularly in relation to Indigenous cultures
• Ability to build and maintain positive relationships with diverse stakeholders
• Proficiency in digital marketing, social media, and other tourism promotion tools

List of Duties

Leadership & Management:

• Oversee the daily operations of the Visitor Centre, ensuring a welcoming and informative experience for all visitors
• Train, supervise, and support a team of staff and volunteers
• Manage budgets, schedules, and resources effectively

Community & Stakeholder Engagement:

• Develop and maintain partnerships with Destination BC, local businesses, tourism operators, and community organizations
• Act as a liaison between the Visitor Centre and Tla’amin Nation, City of Powell River, and qathet Regional District, fostering strong relationships and ensuring the inclusion of Tla’amin cultural perspectives in all relevant activities

Cultural Competency & Representation:

• Demonstrate a strong understanding of, and respect for, Tla’amin culture, history, and language
• Work closely with Tla’amin Nation representatives to develop culturally appropriate tourism content, programs, and displays
• Promote cultural awareness and sensitivity among staff, volunteers, and visitors

Board Governance:

• Responsible for leading Tourism Powell River in a manner that supports and guides the organization’s mission as defined by the Board of Directors
• Responsible for communicating effectively with the Board and providing, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions
• Responsible for the organization and preparation for board and committee meetings

Financial Performance and Viability:

• Working closely with the Board’s elected Treasurer and auditor, responsible for submission of a proposed annual budget and monthly financial statements
• Responsible for fiscal management that generally anticipates operating within the approved budget, and maintenance of the organization in a positive financial position
• Responsible for fundraising, grant applications, and seeking other resources necessary to support Tourism Powell River’s mission

Organization Mission and Strategy:

• Responsible for strategic planning to ensure the Tourism Powell River can successfully fulfill its mission
• Responsible for implementation of Tourism Powell River’s programs that carry out the organization’s mission

How to Apply

To apply for this job please use one of the methods listed below:

Lift's Employment Services posts this position as a free service for the community. Lift does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.