Enable job alerts via email!

VIS Scheduler (Outpatient)

Vanderbilt University Medical Center

Vaughan

On-site

CAD 40,000 - 50,000

Full time

2 days ago
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a leading medical center as a VIS Scheduler, responsible for managing patient appointments and ensuring efficient scheduling. Ideal candidates will have strong communication skills and a commitment to excellent customer service. This entry-level full-time position offers the chance to grow within a supportive healthcare environment.

Qualifications

  • 1 year relevant work experience required.

Responsibilities

  • Schedules appointments for patients by phone or in person.
  • Maintains scheduling system for accurate records.
  • Communicates with physicians about patient scheduling concerns.

Skills

Customer Service
Problem Solving
Communication

Education

High School Diploma or GED

Job description

Join to apply for the VIS Scheduler (Outpatient) role at Vanderbilt University Medical Center

1 day ago Be among the first 25 applicants

Join to apply for the VIS Scheduler (Outpatient) role at Vanderbilt University Medical Center

Get AI-powered advice on this job and more exclusive features.

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VIS Scheduling

Job Summary:

Job Summary

The Scheduler is responsible for making patient appointments following medical practice procedures. Tasks may be integrated into another position e.g., receptionist/registration or medical assistant, as needed.

Key Responsibilities

  • Schedules appointments for patients either by phone when they call in or in person after an office visit. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols as in the case of a sick child, which may mean scheduling the patient with a physician or nurse practitioner other than their primary physician.
  • Uses manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
  • Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to physicians/clinicians or medical assistants prior to each day’s visits. Also provides copies for the receptionist/ registration clerk and others as needed.
  • Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
  • Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems.
  • Uses customer service principles and techniques to deal with patients calmly and pleasantly.
  • Performs other duties as assigned.

Technical Capabilities

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

  • Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

1 year

Education:

High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Medical Practices and Hospitals

Referrals increase your chances of interviewing at Vanderbilt University Medical Center by 2x

Get notified about new Scheduler jobs in Nashville Metropolitan Area.

Scheduler for Home Care Agency - Brookdale at Home of Nashville
Manufacturing Scheduler and Inventory Specialist
Client Services Representative and Telehealth Scheduler
Clinical Scheduler, Westgate - Cool Springs
Production Scheduler- Operator III- 2nd shift
Material Planner, Chemical Manufacturing
Transportation Planner (Flatbed and Driveaway)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

CT Technologist - Outpatient | PRN | Flexible Scheduling | OHO

Montgomery College

Vaughan

Hybrid

CAD 40,000 - 60,000

Yesterday
Be an early applicant