VIrtual Customer Service Specialist

AO Globe Life - Nzube Justin Ejifugha; Regina; Remote; CAD 40,000 - 70,000; Full time

Job summary

An innovative company is seeking motivated individuals to join their fully remote customer service team. This exciting role offers the chance to thrive in a dynamic environment, where you'll engage with clients through various channels and resolve their issues efficiently. With a focus on career growth and a supportive team culture, you'll have the opportunity to enhance your skills and make a real impact. Enjoy the flexibility of working from home while receiving comprehensive training and mentorship. If you're ready to take your career to the next level in a supportive and energetic setting, this opportunity is perfect for you.

Benefits

Career Growth & Residual Income

Company-Organized Retreats

Union Support

Training & Mentorship

Performance-Based Pay

Remote Flexibility

Health & Wellness Coverage

Qualifications

• Strong communication skills to engage clients effectively.
• Experience in client-facing roles such as customer service or sales.

Responsibilities

• Engage clients through phone, email, and chat with clear communication.
• Act quickly to resolve client issues and ensure smooth experiences.

Skills

Communication Skills

Time Management

Problem Solving

Client-facing Experience

Education

HLLQP License (Willing to Obtain)

Job description

Become a Customer Service Specialist - 100% Work from Home

AO Globe Life is expanding rapidly across Canada and looking for motivated, energetic individuals to join our fully remote customer service team. We offer an exciting opportunity for those who thrive on solving problems and delivering exceptional service. With a dynamic, high-energy environment, you’ll be empowered to make a real impact and grow within a supportive team.

Fun Fact: We were remote before it was cool. AO Globe Life is a leader in innovative work practices, offering team members the flexibility and autonomy to succeed.

Your Responsibilities

As a remote customer service specialist, you will:

• Communication – Engage clients through phone, email, and chat with clear, confident, and empathetic communication.
• Resolution – Act quickly to resolve client issues and ensure a smooth, efficient experience.
• Education – Simplify AO Globe Life’s products and services so clients are fully informed and confident in their decisions.
• Documentation – Keep accurate and up-to-date client records, tracking inquiries and claims with attention to detail.
• Teamwork – Collaborate with internal teams to enhance service delivery and customer satisfaction.

What We’re Looking For

We’re seeking candidates with the following traits:

• Legally eligible to work in Canada (permanent residents and citizens).
• Strong communication skills to explain information clearly.
• Able to manage time effectively in a remote setting.
• Experience in client-facing roles (customer service, sales, retail).
• Willing to obtain HLLQP license (training provided).

What We Offer

At AO Globe Life, we believe in supporting our team members both professionally and personally. As part of our team, you’ll enjoy:

• Career Growth & Residual Income – Access long-term growth opportunities within the company, including the potential for residual income.
• Company-Organized Retreats – Participate in leadership retreats and team-building events designed to enhance your skills and build connections.
• Union Support – Enjoy the security and benefits of union membership, offering job protection and additional benefits.
• Training & Mentorship – Receive comprehensive training and mentorship from experienced team members to set you up for success.
• Performance-Based Pay – Earn weekly bonuses based on your performance, with the opportunity to increase your earnings.
• Remote Flexibility – Work from anywhere within your province with a flexible schedule that fits your lifestyle.
• Health & Wellness – Comprehensive health and dental coverage for you and your family, plus wellness programs to support your physical and mental health.

Ready to Apply?

We’re actively interviewing candidates and encourage you to apply today. Join a supportive, energetic team, and build a career that fits your lifestyle. If you’re ready to take your career to the next level and make an impact in the supplemental benefits space, submit your resume now!