Virtual Call Center Agent

Job Title: Virtual Call Center Agent
Location: Remote
Job Type: Full-Time / Part-Time

Job Description:
We are seeking a Virtual Call Center Agent to handle inbound and outbound calls from home. You’ll assist customers with inquiries, resolve issues, and provide exceptional service using scripts and company tools. Ideal for individuals with strong communication skills and a quiet home workspace.

Key Responsibilities:

• Answer and manage customer calls professionally

• Provide product/service information

• Troubleshoot and resolve issues

• Log call details and follow up as needed

Qualifications:

• Clear and friendly phone voice

• Basic computer and call-handling skills

• Reliable internet connection and headset

• Previous call center or customer service experience preferred