Video Team Operator

Becklar, LLC; Edmonton; On-site; CAD 23,000 - 24,000; Part time

Benefits offered by this job

Paid training

Overnight shift pay bump

Mental health support

401(k) match

Tuition reimbursement

Growth opportunities

Team events

Weekly pay

Job summary

Becklar, LLC in Edmonton, Alberta seeks a part-time Video Team Operator to monitor and respond to security events during overnight hours. You will process video alarm signals, document details in tickets, and adapt to new software tools as needed.

We offer fully paid training, competitive starting pay of 16.50 CAD/hour with an overnight bump to 17.50 CAD/hour, plus benefits like mental health support, a 401(k) with company match, tuition reimbursement, career growth opportunities, and weekly

Qualifications

• 1+ year of customer service experience preferred
• Strong attention to detail is a must
• Must be able to type, write, and speak English

Responsibilities

• Process video alarm signals quickly, accurately and professionally
• Provide a high level of detail through the ticketing process
• Learn and use new software to complete multiple tasks

Skills

Customer service experience

Attention to detail

English proficiency

Job description

Video Team Operator## Video Team OperatorApply: Edmonton, Alberta, CAN: Part time: Posted 3 Days Ago: JR100319**About Becklar**Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most.Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our **We Care F.I.R.S.T.** values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.**Reasons You'll Love Working Here:*** Fully paid, hands-on training - we'll teach you everything you need to know for the job.* **Starting pay :** 16.50 h/r , Overnight shift starting at 17.50* Free mental health assistance for you and your family* Great 401(k) retirement plan with company match* Competitive tuition reimbursement and continued learning opportunities* TONS of growth opportunities* NO SALES or Surveys, just helping people and protecting property!* A FUN team, company parties, work-life balance, weekly pay days, and more!**What You'll Do:*** Process video alarm signals quickly, accurately and professionally* Provide a high level of detail through the ticketing process* Learn and use new software to complete multiple tasks**What We're Looking for?:*** 1+ year of customer service experience strongly preferred* Strong attention to detail is a must* Must be able to type, write, and speak English* Must be able to use technology efficiently for an extended amount of time* Minimum of 16 working hours per week* Shift (10pm-7am) but we are flexible with start and end times**Preferred Experience (but not required)*** 1 Year of phone customer service* 1 Year of security experience* Bilingual is a plus* We are only hiring for Swings (2pm-10pm) or Graves (10pm-6am) but we are flexible on the start and end timesEyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status