Video Producer

Phoenix Hydrogen; Toronto; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

On-site HQ Toronto

Remote-friendly benefits

Wellbeing program

Competitive compensation

Job summary

Phoenix in Toronto is seeking an experienced Video Producer to craft high-volume, performance-driven ad videos, moving fluidly between editing bay and on-set duties such as lighting, shooting, and directing.

You’ll collaborate with Creative Strategists and the Manager of Performance Video to translate briefs into compelling ads, maintain organized workflows, and stay ahead of social video trends.

Qualifications

• 5+ years of video editing experience in DTC or e-commerce space.
• 3+ years of video production with camera operation, lighting, and setup.
• Proficiency in Adobe Creative Cloud, especially Premiere Pro and After Effects.

Responsibilities

• Edit high-performing video ads and long-form content for DTC brands.
• Take a hands-on role in productions — cinematography, camera operation, lighting.
• Own end-to-end editing workflow, translating briefs into performance-driven ads.

Skills

Video editing

Video production

Storytelling

Attention to detail

Tools

Adobe Premiere Pro

After Effects

Job description

About Phoenix

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.
If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

About the role

We're looking for an experienced Video Producer who will help craft compelling DTC and UGC ad videos. This is a hands-on, high-output role for someone who can move fluidly between the editing bay and the set: cutting a high volume of performance-driven video ads while also stepping into the camera operation itself — lighting, shooting, and directing on shoot days. You'll work closely with our Creative Strategists and Manager of Performance Video to turn briefs into ads that actually convert, and you'll have real input into shaping what we make next.

What you’ll do to support the company mission

• Edit high-performing video ads and content for DTC brands across various platforms (Meta, TikTok, and other channels)

• Take a central, hands-on role in productions — cinematography, camera operation, lighting, and grip

• Own the end-to-end video editing process by translating creative briefs from Creative Strategists into compelling, goal-driven video ads optimized for performance

• Develop videos that align with brand guidelines and resonate with target audiences

• Collaborate closely with the Manager of Performance Video to rapidly test, revise, and refine video edits based on performance data and feedback, maximizing ad effectiveness and ROAS.

• Participate in creative asset review meetings, capturing key learnings and occasionally pitching performance-focused ad concepts for briefing and production.

• Maintain organized project files and workflows for efficient editing and versioning across multiple campaigns

• Stay up to date with social video trends, platform specs, and editing best practices to keep content fresh and engaging

What will help you succeed in the role

• 5+ years of video editing experience, ideally within the DTC or e-commerce space, creating social media and performance ads across UGC, skits, podcasts, and informational content.

• 3+ years of video production experience, with at least intermediate knowledge of camera operation, lighting, and modern video equipment

• Proficiency in Adobe Creative Cloud, with advanced expertise in Premiere Pro and After Effects for professional video editing and motion graphics

• A creative mindset with a sharp eye for detail and storytelling.

• Ability to thrive in a fast-paced, collaborative environment.

• You care about healthcare and have a personal connection to the space

Why Work at Phoenix?

• A Rewarding Mission: Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.
  

• Impact & Autonomy: You’ll work directly with passionate, experienced leaders who’ve seen the ups and downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix and Raven.
  

• Collaborative On-Site Culture: Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ. We thrive on quick feedback loops, spontaneous brainstorms, and actually knowing the people we work with. Bonus points if you're into the occasional foosball tournament or have strong opinions about the best lunch spot nearby.
  

• Clinical Excellence: All Phoenix & Raven telehealth clinicians work remotely, providing the highest quality care for even the most sensitive of health topics. Medications are delivered directly (and discreetly) to patients via our pharmacy warehouses, where our diligent Pharmacy team packages each treatment with care.
  

• Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair. Our benefits package includes standard healthcare coverage, a remote-first holiday season, and holistic wellbeing support for when life just happens.

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Phoenix uses artificial intelligence (AI) to help review applications and screen resumes during the early stages of our hiring process. These tools assist our recruitment team, and all final hiring decisions are made by real people — not by automated systems.

Phoenix will only contact applicants using a @phoenix.ca email address or a verified LinkedIn account. We encourage applicants to be vigilant in responding to inquiries from unverified sources.