Victim Support Worker

Township of Langley; Township of Langley; On-site; CAD 51,000 - 60,000; Full time

Benefits offered by this job

Benefits

Job summary

The Township of Langley is recruiting a regular full-time Victim Support Worker to join our Police Services Department. You will provide crisis intervention and emotional support to victims and witnesses of crime and trauma, reporting to the Manager, Client Support and Victim Services.

Responsibilities include attending crisis scenes, informing clients about available agencies, liaising as needed, and guiding clients through court processes while maintaining client files and collaborating with

Qualifications

• Completion of Grade 12 supplemented by courses in social science fields such as sociology, psychology or criminology.
• Extensive related experience in police environment or victim services program or equivalent training/experience.
• BC Class 5 driver’s license with driving record to be uploaded.

Responsibilities

• Attend police crisis scenes and provide emotional support to victims and witnesses.
• Inform victims about available agencies and liaise with them as needed.
• Explain court progress and conduct court orientations for clients.

Skills

Crisis intervention

Empathy

Communication

Interagency liaison

Crisis scene response

Education

Grade 12 + social science courses

Tools

BC Driver's License

Job description

Township of Langley

Victim Support Worker

Competition Number: 26-U098

Employment Type: Regular Full-Time

Pay Rate: $37.09 - $43.65 per hour (5 steps, 2026 rates) plus benefits

Hours of Work: 35 hours per week; Multiple shifts between Monday to Sunday; Weekends and standby hours will vary on a rotational basis; Non-standard hours and/or non-standard week

Competition Opening Date: September 8, 2026

Competition Internal Closing Date: September 16, 2026

Competition External Closing Date: September 20, 2026

Job Overview

The Township of Langley is currently recruiting for a regular full-time Victim Support Worker to join our team of professionals in the RCMP Division, Police Services Department. Reporting to the Manager, Client Support and Victim Services, in this unionized position you will provide crisis intervention services.

Responsibilities

• Attend the scene of police crisis call-outs and provide emotional support to victims and witnesses of crime and trauma
• Provide information to victims regarding agencies available to provide assistance and liaise as necessary
• Inform clients of the progress of court cases and conduct court orientations
• Accompany clients to court, provide information and referrals to appropriate agencies and establish and maintain client files
• Perform related work as required

Qualifications

• Completion of Grade 12 supplemented by courses in the field of social science including sociology, psychology, criminology or a related discipline, plus considerable related experience in a police environment, victim services program, or an equivalent combination of training and experience
• Considerable knowledge of the rules and regulations governing program activities and the practices and techniques of crisis intervention
• Considerable knowledge of the principles, practices and terminology used in documenting client contacts and maintaining related files and sound knowledge of available community resources
• Prepare records related to the work as well as establish and maintain effective working relationships with a variety of internal and external contacts

Enhanced reliability status (not required as part of the application process, however, will be required upon consideration for employment)

Required Certifications/Licenses

• BC Class 5 (full privilege) Driver’s License. You must include with your application a current Personal Driving Record (select the 5-year option if obtaining online) that has been obtained within 6 months of the closing date. To obtain a copy of your Personal Driving Record, please contact ICBC directly or the driving authority where you reside. Please note that a copy of your Driver’s License or Driver Factor Report will not be accepted.

Applications without the attached required documents above will be deemed incomplete and may not be considered. Please title your attachments with the number of this competition and have these documents ready to upload when you apply. The Township of Langley is an equal opportunity employer. We appreciate all applications; however, only short-listed candidates will be contacted for an interview.