victim advocate caseworker

Canadian Mental Health Association, BC Division; Vancouver; Hybrid; CAD 38,000 - 54,000; Full time

Job summary

Canadian Mental Health Association, BC Division, is seeking a hybrid role within a mental health service setting in British Columbia. The successful candidate will work across correctional, hospital/clinic, and mental health facilities, providing case management, reporting, and client support.

Responsibilities include preparing case histories, assessing eligibility for services, and liaising with health providers and social services.

Qualifications

• College/CEGEP or other non-university credential of 1–2 years is required.

Responsibilities

• Prepare reports or case histories
• Appraise clients' needs or eligibility for specific services
• Conduct follow-up assessments
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Assist clients/guests with special needs
• Provide advice and training to users in response to identified difficulties

Skills

Interpersonal skills

Interpersonal awareness

Client focus

Team player

Organized

Education

College/CEGEP certificate or diploma (1–2 years)

Tools

MS Office

Job description

• Work location Hybrid
• Salary 33.46 hourly / 37.5 hours per week
• Terms of employment Term or contract Full time
• Starts as early as2026-12-07 End date:2028-01-31
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Hybrid

Work must be completed both in person and remotely.

• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)

Work setting

• Correctional facility
• Hospital/medical facility or clinic
• Mental health institution, facility or clinic

Responsibilities

Tasks

• Prepare reports or case histories
• Appraise clients' needs or eligibility for specific services
• Conduct follow-up assessments
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Assist clients/guests with special needs
• Provide advice and training to users in response to identified difficulties

Supervision

Experience and specialization

• Aboriginal groups
• Culturally diverse groups
• Persons with mental health disabilities
• Persons with physical disabilities

Computer and technology knowledge

• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Child Abuse Registry check
• Child welfare check
• Driver's validity licence check
• Adult Abuse Registry check

Transportation/travel information

• Own transportation
• Willing to travel
• Willing to travel regularly
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Ability to work independently

Personal suitability

• Efficient interpersonal skills
• Interpersonal awareness
• Values and ethics
• Client focus
• Team player
• Organized
• Paramedical services coverage
• As per collective agreement

Other benefits

• Learning/training paid by employer
• On-site recreation and activities

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.