Vice President, Regional Operations

Sienna Senior Living; Ottawa; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

A senior living care organization in Ontario seeks a Vice President Regional Operations to enhance care experience and support teams. The ideal candidate will have 8–10 years in senior leadership, strong operational and financial skills, and a passion for customer service. This role includes significant travel throughout Eastern Ontario, including Ottawa and Kingston. A competitive salary and benefits like health coverage and an employee share program are offered.

Benefits

Competitive salary

Health & Dental benefits

RRSP with employer match

Employee Share Purchase Plan

Continuous learning and growth

Qualifications

• 8–10 years of experience in a senior leadership role.
• Strong financial judgement, including P&L experience.
• Proven track record of delivering results.

Responsibilities

• Analyze and define an operational plan for homes.
• Drive organizational change to meet community needs.
• Build an effective leadership team.

Skills

Leadership

Operational knowledge

Business acumen

Financial judgement

Customer service orientation

Communication skills

Education

University degree

Job description

The Vice President Regional Operations will play a pivotal part in our growth strategy, helping to shape and enhance the care experience for our residents and supporting our dedicated teams on the ground. If you are ready to be part of a transformative period in senior living, join Sienna in making a meaningful difference across our Retirement division.

Reporting the National Vice President, Operations, the Vice President, Regional Operations will lead homes to deliver Sienna’s shared vision and to realize financial, operational and team performance.

**This position will require travel throughout Eastern Ontario including Ottawa and Kingston.**

What You’ll Be Doing:

• Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care and strengthen team member engagement
• Shape and champion new initiatives to anticipate current & future needs of seniors and their families
• Actively engage with colleagues, community partners and regulatory bodies to consistently achieve results
• Drive organizational change to effectively anticipate and respond to the needs of residents and their families, leaders, team members and community stakeholders/partners
• Align and build an effective leadership team by articulating expectations and inspiring commitment & performance
• Attract and select the best leadership talent

Who You Are:

• An exceptional leader with operational knowledge, strong business acumen and have a demonstrated track record of delivering results and continuously improving performance
• You possess strong financial judgement, including P&L experience in developing, monitoring and reporting on annual operating and capital budget
• You have a strong bias for customer service, specifically a passion for seniors and senior living
• You are a collaborative senior leader that seeks diverse input from multiple sources and can flex your leadership style when faced with obstacles
• You have powerful communication and presentation skills
• A university graduate, with 8–10-year experience in a senior leadership role

What Sienna Offers:

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer several programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.