Vice President, Regional Operations

Aspira Haeldean Gardens Retirement Residence; Ottawa; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading senior living provider in Ottawa is seeking a Vice President Regional Operations to enhance care experiences and support dedicated teams. This role requires strong leadership and financial acumen to analyze operational plans, engage with stakeholders, and improve performance. The ideal candidate will have a passion for senior living and experience in senior leadership roles. Competitive salary and comprehensive benefits offered.

Benefits

Competitive salary and vacation package

Health & Dental benefits

RRSP with employer match

Employee Share Purchase Plan

Qualifications

• 8–10 years of experience in a senior leadership role.
• Experience with P&L and financial reporting.
• Passion for customer service in the senior living sector.

Responsibilities

• Analyze and define operational plans for homes to improve performance.
• Engage with community partners and regulatory bodies.
• Drive organizational change for better resident care.

Skills

Leadership

Business acumen

Financial judgment

Customer service

Communication skills

Presentation skills

Education

University degree

Job description

The Vice President Regional Operations will play a pivotal part in our growth strategy, helping to shape and enhance the care experience for our residents and supporting our dedicated teams on the ground. If you are ready to be part of a transformative period in senior living, join Sienna in making a meaningful difference across our Retirement division.

Reporting to the National Vice President, Operations, the Vice President, Regional Operations will lead homes to deliver Sienna’s shared vision and realize financial, operational, and team performance.

This position will require travel throughout Eastern Ontario, including Ottawa and Kingston.

What You’ll Be Doing :

• Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care, and strengthen team member engagement.
• Shape and champion new initiatives to anticipate current & future needs of seniors and their families.
• Actively engage with colleagues, community partners, and regulatory bodies to consistently achieve results.
• Drive organizational change to effectively anticipate and respond to the needs of residents, their families, leaders, team members, and community stakeholders/partners.
• Align and build an effective leadership team by articulating expectations and inspiring commitment & performance.
• Attract and select the best leadership talent.

Who You Are :

• An exceptional leader with operational knowledge, strong business acumen, and a demonstrated track record of delivering results and continuously improving performance.
• You possess strong financial judgment, including P&L experience in developing, monitoring, and reporting on annual operating and capital budgets.
• You have a strong bias for customer service, specifically a passion for seniors and senior living.
• You are a collaborative senior leader who seeks diverse input from multiple sources and can flex your leadership style when faced with obstacles.
• You have powerful communication and presentation skills.
• A university graduate, with 8–10 years of experience in a senior leadership role.

What Sienna Offers :

We are a purpose-driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard, and empowered to do meaningful work. We offer several programs and benefits that support team members’ financial, personal, and professional needs :

• A competitive salary and vacation package.
• Health & Dental benefits program.
• RRSP with employer match.
• Share Ownership and Reward Program (SOAR).
• Employee Share Purchase Plan with company match.
• Continuous learning and growth opportunities to succeed and take on new challenges.
• A welcoming culture that values diversity and differing perspectives, experiences, and beliefs.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, support will be provided for accommodations throughout the recruitment, selection, and assessment process upon request.