Vice President, Pension & Benefit Services

HEB MANITOBA; Hamilton; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

HEB Manitoba is seeking a Vice President of Pension & Benefit Services to provide strategic leadership and foster a customer-focused environment. This key executive role involves managing the ongoing development of pension and benefit plans while driving operational performance and ensuring compliance with regulations. The position offers a competitive total rewards package and a flexible work environment.

Benefits

Comprehensive total rewards package

Defined pension plan

Professional development opportunities

Flexible hybrid work environment

Relocation assistance

Qualifications

• 10+ years of experience in leadership roles managing pension and benefits plan administration.
• Demonstrated business acumen and strategic thinking skills.
• Exceptional communication and relationship-building abilities.

Responsibilities

• Responsible for strategic direction and development of Pension & Benefit Services department.
• Monitor performance metrics and report to the Board of Trustees.
• Lead change management initiatives to adapt to evolving stakeholder needs.

Skills

Business Acumen

Critical Thinking

Communication

Stakeholder Engagement

Change Management

Education

Post-secondary education in Business Administration or Actuarial Studies

PPAC and/or CEBS designation(s)

Job description

Serving over 95,000 Manitoba healthcare professionals, we provide reliable, secure and sustainable pension and benefit plans to meet the needs and expectations of our members and employers now and into the future.

The Pension & Benefit Services department provides personalized service delivery for members and their beneficiaries along with services for employers through the administration of the Pension, Healthcare & Dental and Life Insurance Plans.

Role Profile

Reporting to the CEO, as the Vice President, Pension & Benefit Services, you are a key member of the Executive Management Committee.Together the executive collaborate to achieve the organization’s strategic goals and initiatives.

As the senior leader, you are responsible for the strategic direction, planning, and development of the Pension & Benefit Services department.You will foster a professional customer focused environment to ensure effective personalized service delivery to members and employers. You will develop your direct reports through hands-on mentorship and coaching and provide career development opportunities through growth assignments and educational opportunities.

You will collaborate with the CEO to strengthen stakeholder relations and implement strategies to educate and support our stakeholder groups. In addition to representing the organization through your working relationships with external stakeholders, you will also do so where applicable with the Boards of Trustees and Committees of the Boards.

Monitoring operational performance metrics for alignment with the organizational vision is another key focus and you will report on these metrics and other matters to the Board of Trustees and to the Committees of the Board.

A crucial part of this role is to ensure compliance with all applicable legislation through ongoing development, monitoring and maintenance of policies and procedures.

Analysis to identify improvement and innovation opportunities is ongoing and you will keep current with industry trends to support enhancements of our service offerings.You will lead change management initiatives as the scope of the department continues to move forward with the implementation of new and expanding initiatives that will support our efficacy in meeting the evolving needs of our members and employer stakeholder groups.

Qualifications & Experience

• 10 + years’ experience in progressively more responsible leadership roles managing all aspects of pension and / or benefits plan administration including : plan design, cost containment, plan communications, and developing direct reports.
• Post-secondary education in Business Administration, Actuarial Studies or other related fields along with the PPAC and / or CEBS designation(s).
• An equivalent combination of experience and education may be considered.
• Demonstrated business acumen with proven critical and strategic thinking skills to effectively address big picture and complex challenges with a stakeholder service focus.
• Exceptional business communication skills with the ability to quickly establish credibility and develop strong relationships to effectively influence, partner and collaborate with internal and external stakeholders.
• Experience with the preparation and presentation of key reports to a Board of Trustees / Directors would be considered an asset.
• Skilled at navigating shifting priorities in a dynamic environment and familiar with the key principles of change management.
• Establishing a team culture of accountability and continuous professional development is second nature.

What we offer

• We provide a comprehensive and competitive total rewards package, including a defined pension plan and ongoing executive professional development opportunities.
• We strive to foster a work environment that is progressive, diverse and supportive for all employees.
• We have a flexible hybrid work environment and our onsite location is modern, comfortable and conveniently located downtown with easy access to restaurants and other retails services.
• Your work will be challenging and rewarding.
• Relocation assistance may be considered.

Is HEB Manitoba your next employer?

Please submit your resume and cover letter by 4 pm on June 9, 2025 to :