Vice-President, Operations

Job Description

Posted Thursday, April 10, 2025 at 4:00 AM

WHO WE ARE

With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business.

We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.

The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:

1. Offer an employee journey where people grow personally and professionally.
2. Make this world a better place.

Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry.

• Group RRSP (matched by the employer);
• Summer hours throughout the year;
• Dare to Dream program which consists of making an employee's dream come true;
• Access to a gym on the worksite;
• Reimbursement for physical activity;
• Employee discount on all our products;
• Scholarship for employee’s and their kids;
• Access to a telehealth program (100% provided by the company);
• Program offering support to employees in need (SPI Connection Committee);
• Employee Assistance Program (EAP) gives you access to professional advice in all health matters;
• Volunteer program (time paid for a cause that matters to you);
• Referral program with a $1000 bonus;
• Continuous training and career opportunities;
• A stimulating work environment filled with exciting challenges;
• And the possibility of working in an environment where YOU matter!

YOUR CHALLENGES

As a member of the executive committee, the Vice President of Operations is responsible for defining and implementing operational strategies aimed at optimizing efficiency, improving performance, and supporting the company's growth. This person will work closely with various teams to align operations with strategic objectives while ensuring operational excellence at all levels.

YOUR RESPONSIBILITIES

• Collaborates with various teams to develop the company's long-term vision and objectives, aligning operational strategies with these priorities;
• Acts as a strategic advisor on all matters related to distribution center operations, logistics, and supply chain management, including category management and the customer relations center;
• Identifies and drives key initiatives to transform operations, support growth, and improve overall efficiency;
• Develops enterprise-wide key performance indicators (KPIs) to measure operational effectiveness and ensures regular monitoring;
• Supports operational transformation initiatives, including the integration of new systems, technological tools, or innovative approaches;
• Promotes a culture of innovation and continuous improvement within teams;
• Develops risk management strategies to minimize operational vulnerabilities, including those related to the supply chain and regulatory compliance;
• Contributes to the development of a category management strategy that anticipates market trends, optimizes margins, and oversees the analysis of category performance data to adjust priorities and initiatives;
• Strengthens strategic partnerships with key suppliers to ensure reliable and competitive sourcing;
• Designs strategies to enhance the efficiency and productivity of distribution centers;
• Ensures the smooth operation and efficiency of the customer relations center, focusing on customer satisfaction, loyalty, and continuous improvement of business processes.

YOUR SPECIFIC MEASURES OF SUCCESS - EXPECTED OUTCOMES

• Productivity of various departments (LER);
• Inventory turnover rate;
• Adherence to project timelines and budgets;
• Accident Frequency Rate less than 1.

WHAT WE ARE LOOKING FOR

• University degree in Operations Management, Logistics, or a related field. An MBA is a significant asset;
• A minimum of 15 years of progressive experience in operations management roles within the distribution sector;
• Proven expertise in strategic supply chain and logistics management;
• Expertise in product category management within distribution environments;
• Exceptional leadership skills, with the ability to engage and inspire teams in a context of growth and transformation;
• Demonstrated ability to think and act with both strategic and tactical agility;
• Proven ability to analyze and interpret complex data to make strategic decisions;
• Strong communication and organizational skills;
• Bilingualism (English and French) is required for this position.

Every day, our values guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference!

You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you!

SPI Health and Safety is an equal opportunity employer and is committed to treating all people in a way that allows them to maintain their dignity and independence.

To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Health and Safety.

We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others.

A background check is mandatory for all external candidates.