Vice President Operations

Location : On-site (Monday to Friday) – Calgary, Alberta

Salary Range : $70,000 to $120,000 base + performance-based bonus structure

Industry : Business Coaching, Leadership Development, Franchise Growth

Are you an operations leader with a passion for growth, systems, people development, and impact? Do you thrive in a fast-paced, entrepreneurial environment and love seeing others succeed? If so, we want to meet you.

ActionCOACH Canada, part of the world’s #1 business coaching organization, is seeking a strategic and driven Vice President of Operations to join our Calgary-based headquarters team. This is a dynamic leadership role with national influence and the opportunity to make a meaningful impact across Canada.

Key Responsibilities :

• Report directly to the CEO and support high-level strategic operations across Canada
• Oversee onboarding of franchisees and business coaches
• Lead, train, and coach all Canadian ActionCOACH coaches through our growth and success systems
• Manage key performance indicators (KPIs) across the national coach network and HQ team
• Drive increased billings and performance of Canadian coaches
• Manage financial reports, top performer lists, and track operational progress
• Act as primary liaison with the Global Head Office and manage international communications
• Contribute to national marketing initiatives and strategy development
• Participate in the franchise sales process : support discovery calls, explain onboarding, and build rapport with potential franchisees
• Lead event planning and execution for coach and franchisee events
• Provide ongoing support and success coaching to the national coach community
• Manage operational tools, office supplies, systems, and HQ office administration
• Lead French language liaison efforts in Quebec and manage French translation projects
• Utilize and manage platforms such as Google Workspace, SharePoint, GHL CRM, and Excel for operational efficiency

Ideal Candidate :

• Quick learner and proactive self-starter
• Passionate about coaching, development, and helping others grow
• Experience in entrepreneurship or small / medium business environments
• Strong background in leadership, training, operations, business coaching, or executive coaching
• Passionate about small and medium business growth
• Proficient in Google Workspace, SharePoint, GHL CRM, and Excel
• Comfortable with adapting to new technologies and using tech to streamline operations
• Exceptional communication and relationship-building skills
• Thrives in a collaborative team environment and contributes positively to company culture
• Strong organizational and multitasking abilities with a growth mindset
• French proficiency and / or experience working in bilingual environments is a strong asset

Compensation & Benefits :

• Base salary range : $70,000 to $120,000 depending on experience
• Performance-based bonus structure
• Ongoing training and personal development
• Access to an on-site fitness facility
• Team events and an outstanding company culture
• Opportunities for national and international travel

Join us in creating Canadian abundance through business re-education. We’re looking for someone who wants to make a difference, build systems that work, lead others to success, and grow within a values-driven and impact-focused organization.