Vice President, IT & Chief Information Officer (CIO)

London Hydro; London; Hybrid; CAD 150,000 - 210,000; Full time

Job summary

London Hydro seeks a visionary Vice President, IT & CIO to lead our technology strategy and drive digital transformation. This pivotal role involves overseeing IT infrastructure, cybersecurity, and major projects while fostering collaboration and innovation. Join us in a dynamic work environment to make a significant impact in the energy sector.

Benefits

Comprehensive benefits & OMERS Pension Plan

Generous vacation and top-up leaves

Learning & development programs

On-site cafeteria & free fitness centre

Corporate cellphone

Safety-focused culture

Qualifications

• Minimum 10 years in senior IT leadership.
• Proven track record in digital transformation and IT infrastructure.
• Experience collaborating with Boards and executives.

Responsibilities

• Guide and mentor multi-disciplinary IT teams.
• Shape and implement a multi-year IT & Cybersecurity roadmap.
• Manage IT operating and capital budgets.

Skills

Cybersecurity

Digital Transformation

Strategic Leadership

Project Management

Collaboration

Education

Bachelor’s degree

Postgraduate education (preferred)

Certifications (ITIL, CISSP, PMP, CISM)

Job description

Take your career to unprecedented heights.

This is your opportunity to elevate London Hydro’s reputation as a technology leader and lead a talented team in a collaborative, innovation-driven environment.

We’re seeking an innovative and strategic technology leader with a proven track record in digital transformation, information systems, IT infrastructure, cybersecurity, SAP ERP, and large-scale IT project delivery. If you thrive on navigating complex challenges and shaping digital futures, this is your moment to make a lasting impact.

In today’s fast-evolving digital landscape—marked by emerging technologies, cybersecurity threats, and growing regulatory expectations—IT plays a critical role. As Vice President, IT & CIO, you’ll define and execute London Hydro’s technology strategy to ensure secure, customer-centric operations.

At this pivotal time, the successful candidate will focus on two enterprise priorities:

• Completing and stabilizing a new S/4HANA-based Customer Information and Billing System, essential for service innovation and efficiency.
• Leading a cross-functional regulatory initiative to support and defend a comprehensive rate application before the regulator.

Both require a CIO who is not only technically strong, but also collaborative, business-minded, and enterprise-focused.

WHAT YOU WILL DO

• Team Leadership: Guide and mentor multi-disciplinary IT teams to ensure performance, accountability, and professional growth.
• Strategic Leadership: Shape and implement a multi-year IT & Cybersecurity roadmap aligned with business goals. Support the Strategic Plan with innovation, operational excellence, and a customer-first focus.
• Enterprise Systems & Applications: Oversee IT systems and applications, including SAP, productivity tools, and user platforms. Ensure effective project delivery, continuous improvement, and a positive user experience.
• Digital Transformation & Innovation: Evaluate and implement emerging technologies. Ensure successful IT project execution aligned with business goals and high delivery standards.
• Cybersecurity & IT Governance: Develop and maintain cybersecurity protocols and governance frameworks. Ensure compliance with industry and regulatory standards (e.g., Ontario Cyber Security Framework). Champion a culture of cyber awareness and risk mitigation.
• IT Infrastructure, AMI & OT Support: Ensure performance and integration of IT infrastructure. Guide cloud migration and hybrid security. Support AMI systems and collaborate on OT cybersecurity and strategy with Engineering & Operations.
• Operational & Financial Oversight: Manage IT operating and capital budgets. Align investments with long-term business objectives, compliance, and operational efficiency.
• Stakeholder Relations: Build partnerships with vendors and stakeholders. Participate in Board meetings and represent London Hydro in industry forums and regulatory committees.
• Shared Services: Promote opportunities to share technology solutions and expertise with industry partners, generating value and collaboration.

WHAT YOU WILL BRING

We welcome candidates whose qualifications were developed through a variety of pathways. London Hydro may consider alternative education or experience to meet requirements.

• Bachelor’s degree required; postgraduate education an asset.
• Minimum 10 years in senior IT leadership, including digital transformation, infrastructure, ERP, cybersecurity, and AMI.
• Certifications (e.g., ITIL, CISSP, PMP, CISM) are assets.
• Experience with cybersecurity frameworks (e.g., OEB, NIST, NERC CIP).
• Utilities or regulated industry experience preferred.
• Strong knowledge of SAP S/4HANA and related platforms.
• Familiarity with OEB and OBCA compliance and governance.
• Proven leadership, project management, change management, and conflict resolution skills.
• Experience collaborating with Boards, executives, and external partners.
• Excellent business acumen and strategic thinking.
• Superior communication and presentation skills, able to simplify complex IT topics for diverse audiences.
• Skilled in negotiation, risk management, and dispute resolution.
• Strong judgment, discretion, and attention to detail.
• Proficiency in Microsoft Suite and G-Suite.

WHY JOIN OUR TEAM

London Hydro was named one of 2025 Southwestern Ontario’s Top Employers, reflecting our commitment to excellence and a thriving work culture.

• Competitive salary
• Comprehensive benefits & OMERS Pension Plan
• Generous vacation and top-up leaves
• Learning & development programs
• Wellness & family assistance
• On-site cafeteria & free fitness centre
• Corporate cellphone
• Hybrid work arrangement
• Collaborative, safety-focused culture

Learn more about why we’re a top employer:

Watch our video, view our Strategic Plan 2025–2030, or visit us online.

SOUNDS LIKE A GOOD FIT? HOW TO APPLY

Email your cover letter and resume as one document (.pdf or .docx), saved as LastnameFirstname, to [e-mail] with the subject line:

Vice President, IT & CIO

Deadline: Friday, July 4, 2025

BACKGROUND CHECKS & OTHER DETAILS

The successful candidate must complete a criminal record and education check prior to employment.

While all applications are appreciated, only those selected for interviews will be contacted. This posting is open to individuals authorized to work in Canada.

Diversity, Accessibility, and Inclusion

London Hydro is an equal opportunity employer committed to fostering a diverse, inclusive workplace. Accommodations are available in accordance with the Human Rights Code and AODA. Personal information is collected in accordance with the MFIPPA and used for employment eligibility only. We value work-life balance. A hybrid work model is currently in place but subject to future change.