Vice-président adjoint Approvisionnement - chef de pilier des TI

Company 1 - The Manufacturers Life Insurance Company; Toronto; Hybrid; CAD 123,000 - 230,000; Full time

Job summary

A leading financial services provider in Toronto is seeking an AVP, Sourcing and Procurement Operations to lead their sourcing operations. The ideal candidate will have at least 10 years of experience in supply chain management and proven leadership skills. Responsibilities include developing a team, managing procurement operations, and improving sourcing strategies. This role offers a hybrid working arrangement and a competitive salary range.

Benefits

Opportunities for learning and career growth

Supportive, flexible, and inclusive environment

Global team collaboration

Qualifications

• Minimum 10 years of experience in supply chain or vendor management at a senior level.
• Background in FinTech services is preferred.
• Experience in management consulting is preferred.

Responsibilities

• Lead sourcing and procurement operations team.
• Develop and lead team and relationships with vendors.
• Implement North American Procurement Tower strategy.

Skills

Vendor management

Sourcing and procurement principles

Analytical skills

Leadership and team building

Problem-solving

Education

MBA preferred

Qualification in supply chain or finance

Tools

CLM systems

Procurement systems and tools

AI tools

Job description

AVP, Sourcing and Procurement Operations, Tower Lead

The AVP, Sourcing and Procurement Operations – Tower Lead reports to the VP Procurement, North America, and is responsible for developing and leading a team focused on sourcing and procurement operations. The role emphasizes improving procurement lead times, executing process improvements and strategic sourcing opportunities, and developing dashboards to highlight areas for improvement. A background in process improvement or Six Sigma, along with expertise in building operations functions, is preferred. The leader will also shape procurement strategies and initiatives to build value, especially during a transformation period focused on industry trends and agility.

This position requires a diligent professional with strong leadership skills, attention to detail, a problem-solving mindset, and procurement expertise within a large, sophisticated matrix organization.

Position Responsibilities

1. Lead all aspects of a cohesive sourcing and procurement operations team, with opportunities to lead sourcing for select categories or deals.
2. Develop and lead a robust team.
3. Experience with CLM systems and AI tools is highly preferred to define and implement related processes.
4. Recommend improvements to the current P2P system to enhance resolution speed and customer satisfaction.
5. Coordinate with internal partners from need identification to delivery, including collaboration with Asia counterparts.
6. Build relationships with key vendors and internal stakeholders to ensure efficient pricing and processes.
7. Oversee team career development, skills, and staffing alignment.
8. Manage end-to-end sourcing and contracting activities.
9. Serve as subject matter expert in sourcing categories.
10. Experience with P2P system implementation or process improvement is preferred.
11. Engage with strategic vendors to improve value and performance.
12. Contribute to policy, standards, process, and tool improvements within procurement.
13. Implement North American Procurement Tower strategy to increase brand awareness and messaging consistency.
14. Identify technology-driven solutions and leverage data analytics.
15. Prepare and publish KPI dashboards.
16. Present outcomes and deliverables to executive management.

Required Qualifications

• Minimum 10 years of experience in supply chain or vendor management at a senior level.
• Qualification in supply chain or finance, MBA preferred.
• Background in FinTech services is preferred; experience in large, sophisticated organizations is a plus.
• Experience in management consulting is preferred.
• Tech-savvy with deep understanding of vendor management, sourcing, and procurement principles.
• Experience with sourcing and procurement systems and tools.
• Strong analytical skills.
• Knowledge of contractual terms to mitigate legal and business risks.
• Experience in vendor governance and risk management.
• Understanding of relevant legislative and regulatory requirements.
• Proven track record of implementing new processes and strategies in large, matrixed organizations.
• Strategic and global problem-solving abilities, with a long-term vision.
• Demonstrated leadership: team building, communication, collaboration, customer focus, and influence.
• Agility, innovation, foresight, learning, adaptability, and resilience.

What We Offer

• Opportunities for learning and career growth.
• Supportive, flexible, and inclusive environment.
• Global team collaboration to shape the future.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make decisions easier and lives better. Visit our website to learn more.

Equal Opportunity Employer

We embrace diversity and strive for an inclusive work environment. We are committed to fair recruitment, retention, advancement, and compensation practices without discrimination based on protected characteristics.

Applicants requesting reasonable accommodations during the application process are supported. Contact us to request assistance.

Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary Range: CAD 123,400 - CAD 229,300