Veterinary Receptionist, Animal Care Attendant - Secord Animal Hospital

VCA Canada; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

VCA Canada is seeking a full-time Veterinary Receptionist and Animal Care Attendant to join the Secord Animal Hospital team in Toronto. This rewarding role involves providing exceptional customer service, caring for pets, and assisting with hospital operations. Ideal candidates will possess strong customer service skills and a compassionate approach to animal care, with opportunities for growth and development within the organization.

Benefits

Competitive wages and benefits

Opportunity for Veterinary Technician/Technologist scholarship

Career development opportunities

Referral bonus rewards

Community involvement through VCA charities

Shopping discounts and wellness apps

Qualifications

• Excellent customer service skills are essential.
• Ability to handle a multiline phone system and schedule appointments efficiently.
• Experience in handling invoicing and providing compassionate care.

Responsibilities

• Support hospital operations and assist veterinary staff with various tasks.
• Maintain cleanliness in reception and pet holding areas.
• Create estimates and process payments.

Skills

Customer Service

Adaptability

Compassionate care

Education

Certification from a Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program

Job description

Veterinary Reception, Animal Care Attendant

Toronto, ON

Schedule: Full-time, Flexible

Secord Animal Hospital welcomes an experienced Veterinary Receptionist and Animal Care Attendant to join our team! This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to support our hospital operations. In this role, you will help our clients and their pets feel welcomed and appreciated.

Requirements include excellent customer service skills, a genuine aptitude for putting pets and pet parents at ease, and creating a welcoming environment.

Key qualities:

• Remaining calm and adaptable in stressful situations
• Willingness to learn about veterinary services, updated medical office procedures, and assist veterinary staff with various tasks and treatments
• Ability to answer a multiline phone system and efficiently schedule appointments, admit and discharge pet patients
• Handling invoicing, billing, creating estimates, and processing payments
• Providing compassionate care including feeding and walking patients
• Maintaining cleanliness in reception, pet holding areas, and common spaces

An certification from a Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program is considered an asset.

We love all companion animals!!

What VCA Canada Offers

Join our team and make a significant difference in the lives of pets and their families! With a broad network of hospitals across Canada, each location offers diverse experiences, a local community feel, and a culture of wellness and appreciation where you can thrive.

Benefits include:

• Competitive wages and benefits
• Opportunity to apply for a Veterinary Technician / Technologist scholarship (annual process)
• Career development opportunities with room to grow
• Referral bonus rewards
• Community involvement through VCA charities
• Additional perks like shopping discounts and wellness apps

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