Veterinary Receptionist/Animal Care Attendant Hybrid, Kingsway Animal Hospital

VCA Animal Hospitals; Hamilton; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a vibrant team at VCA Animal Hospitals as a full-time Veterinary Receptionist/Animal Care Attendant in Hamilton. This vital support role focuses on creating a warm environment for clients and their pets, managing appointments, and assisting veterinary staff. Benefit from a caring culture with opportunities for growth, competitive wages, and generous perks, including personal pet care discounts and educational resources.

Benefits

RRSP Employer 5% Match Program

Medical Library access

Competitive wages and health/dental benefits

Annual uniform allowance

Career development opportunities

Referral Bonus Rewards

Personal pet care discounts

Extra perks like shopping discounts

Qualifications

• Ability to manage a multiline phone system and schedule appointments.
• Experience in customer service or front desk roles is an asset.
• Willingness to assist veterinary staff and learn about veterinary services.

Responsibilities

• Create a welcoming environment for clients and their pets.
• Manage appointments and respond to email correspondence.
• Admit and discharge pet patients, and handle invoicing.

Skills

Customer Service

Organization

Empathy

Job description

Veterinary Receptionist, Animal Care Attendant

Location: Hamilton, ON

Kingsway Animal Hospital is currently welcoming a full-time

Veterinary Receptionist/Animal Care Attendant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Create a warm and welcoming environment for our patients and pet parents

• Ability to answer a multiline phone system and track and schedule appointments effectively

• Placing outbound calls to pet parents for follow-up and future appointment bookings

• Respond and manage email correspondence; clients, referring veterinarians & internal office messages

• Admitting and discharging pet patients

• Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments

• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

• Previous customer service or front desk experience in hospitality is an asset!

• No experience with animals, no problem, so long as you love pets!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• VCA Canada RRSP Student Loan - Ask us more!

• A caring culture of Wellness and Appreciation!

• Medical Library ; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

• Competitive wages and health/dental benefits!

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• Extra perks like shopping discounts and cool wellness apps!

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.