Veterinary Receptionist

National Veterinary Associates; Aurora; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in veterinary care is looking for a Part-Time Veterinary Receptionist to join their front desk team. The role involves greeting clients, scheduling appointments, and managing patient records. Candidates should have excellent communication skills and previous customer service experience, along with a love for animals. This is a vital position within the organization, offering flexible part-time hours including weekends.

Qualifications

• Previous customer service or receptionist experience (preferred veterinary or medical).
• Excellent verbal and written communication skills required.
• Comfortable handling pets and interacting with pet owners.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phone calls, schedule appointments, and manage reminders.
• Maintain accurate patient records and process payments.

Skills

Communication Skills

Multitasking

Customer Service

Education

High school diploma or equivalent

Tools

Veterinary software (e.g., AVImark, Cornerstone)

Job description

Are you looking for a rewarding career where you can make a real difference in the lives of animals and their families? Abbotsford Animal Hospital is seeking a Part-Time Veterinary Receptionist to join our front desk team. With over 3 decades of trusted veterinary care, Abbotsford Animal Hospital is committed to providing exceptional medical services while prioritizing the comfort and well-being of our furry patients.

This is a vital role that requires excellent communication skills, multitasking ability, and a love for animals and people alike. The ideal candidate is available for a flexible part-time schedule, including occasional weekends.

Responsibilities:

• Greet clients and patients with warmth and professionalism
• Answer phone calls, schedule appointments, and manage reminders
• Maintain accurate patient records and input data into veterinary software
• Process payments and invoices
• Coordinate with veterinary staff to ensure smooth daily operations
• Assist clients with questions or concerns, both in person and over the phone
• Maintain cleanliness and order at the reception area

Requirements:

• Previous customer service or receptionist experience (veterinary or medical preferred)
• Excellent verbal and written communication skills
• Comfortable handling pets and interacting with pet owners
• Ability to multitask in a fast-paced environment
• Familiarity with veterinary software (e.g., AVImark, Cornerstone, etc.) is a plus
• High school diploma or equivalent required
• Availability to work part-time hours, including some evenings or weekends

At NVA Canada diversity and inclusion are an important part of our everyday reality.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.