Veterinary Reception, Animal Care Attendant, Blair Animal Hospital

VCA Animal Hospitals; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

VCA Animal Hospitals is seeking a Veterinary Receptionist and Animal Care Attendant in Ottawa. This full-time role involves customer service, animal handling, and administrative tasks to support the hospital's daily operations. Join a caring culture that values wellness and offers competitive wages and benefits.

Benefits

RRSP Employer 5% Match Program

Student Loan RRSP Program

Annual uniform allowance

Generous personal pet care discounts

Referral bonus rewards

Exceptional career development opportunities

Shopping discounts and wellness apps

Qualifications

• Dependable and outgoing personality.
• Comfortable with animal handling and husbandry.
• Ability to manage a multiline phone system.

Responsibilities

• Schedule appointments and manage pet admissions/discharges.
• Handle invoicing, billing, and payment processing.
• Provide excellent customer service to pet owners.

Skills

Customer service skills

Animal handling

Initiative

Education

Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certification

Job description

Veterinary Reception, Animal Care Attendant
Location: Ottawa, ON

Blair Animal Hospital is currently welcoming a dependable and outgoing Veterinary Receptionist and Animal Care Attendant to join our team! This full-time opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Some key attributes and qualifications include:

1. Take initiative and work independently
2. Excellent customer service skills; a genuine aptitude for putting pets and pet parents at ease and creating a welcoming environment
3. Comfortable with animal handling and husbandry
4. Ability to answer a multiline phone system and effectively track and book appointments
5. Making outbound calls to pet parents for follow-up and future appointment bookings
6. Scheduling appointments; admitting and discharging pet patients
7. Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
8. Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certification is an asset
9. A love for all companion animals!

What VCA Canada Offers

Join our team and make a significant difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers diverse experiences, a local community feel, and a caring culture where you can thrive. We believe we have the right fit for you!

• RRSP Employer 5% Match Program – saving for your future just got easier!
• VCA Canada Student Loan RRSP Program – ask us for more details!
• A caring culture of wellness and appreciation
• Extensive online access to journals and textbooks anytime, anywhere
• Competitive wages and benefits
• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
• Annual uniform allowance
• Exceptional career development opportunities
• Referral bonus rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• Additional perks like shopping discounts and wellness apps

Click “Apply