Veterinary Practice Manager, Apple Creek Animal Hospital

VCA Animal Hospitals; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A veterinary hospital in York Region is seeking an experienced Veterinary Practice Manager to lead operations and provide exceptional client service. The ideal candidate will have at least 2-3 years of management experience, focusing on team leadership and operational efficiency. This role offers a supportive environment and various employee benefits, making a significant impact on pet care and community engagement.

Benefits

RRSP 5% Employer Group Match Program

Exceptional career development

Employee assistance program

Generous personal pet care discounts

Qualifications

• Minimum 2-3 years of experience in a leadership role.
• Ability to foster a supportive work environment.
• Strong capacity for operational management.

Responsibilities

• Champion various administrative duties related to hospital operations.
• Oversee hiring, reviewing, and termination of staff.
• Optimize workflow and streamline processes.

Skills

Customer service excellence

Human Resource Management

Team Leadership

Communication excellence

Financial management

Job description

Veterinary Practice Manager Location: Toronto, ON

Apple Creek Animal Hospital has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager .

In collaboration and with guidance from our field leadership, the Hospital Manager, you will champion a variety of administrative duties related to the operations of our veterinary hospital. The successful candidate will be passionate about providing leadership and development for a multi-faceted team that delivers a high level of veterinary services to our patients and pet owners. Some of the key attributes and responsibilities for this role include:

• Customer service excellence, with prior personnel management experience (minimum 2-3 years of experience)

• Human Resource Management: fostering a supportive and collaborative work environment. Scheduling staff, document control, filing, various reporting, and coordinating office services (equipment/supplies/forms/procedures)

• Team Leadership and Guidance: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service

• Communication excellence: working with your colleagues, pet parents, and community

• Operational Management: contributes to objectives and efficiencies for profitable hospital operations, streamlining processes, and optimizing workflow.

• Oversee the hiring, reviewing, disciplining, and terminating of professional staff, under and with the approval of the Regional Management team.

• Financial management , in collaboration with the medical leadership, including inventory management

• Positively represent the hospital and VCA in the professional community and to the public.

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in !

• RRSP 5% Employer Group Match Program!

• Exceptional career development: there is room to grow here!

• Access to amazing mini-courses

• Membership and dues

• Wellness days, sick days, and vacation time

• Employee assistance program

• Continuing education benefits; paid to learn!

• Opportunities to give back to your community through VCA initiatives

• E-tools to assist with meditation, better sleep, exercise, and focus

• Virtual health care (telemedicine) offers quick access to quality care

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Email: [e-mail] for further information or select "Apply Now"

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.