Veterinary Assistant / Receptionist

Rising Sun Veterinary Hospital; West Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A veterinary clinic in West Kelowna is seeking a Veterinary Assistant for full-time employment. The ideal candidate will manage client interactions and assist veterinarians. Experience in a veterinary clinic is preferred along with strong communication skills. This role involves multitasking in a busy environment and requires a compassionate attitude towards animals. The position offers competitive pay ranging from $18.00 to $19.00 per hour.

Benefits

Dental care

Extended health care

On-site parking

Paid time off

Store discount

Qualifications

• Previous experience working in a veterinary clinic preferred.
• Strong attention to detail is necessary.
• Proficiency in computer software for scheduling is required.

Responsibilities

• Greet and check-in clients and their pets.
• Assist veterinarians with various tasks during examinations.
• Maintain accurate records of client interactions.

Skills

Excellent communication skills

Strong organizational skills

Ability to multitask

Compassionate attitude towards animals

Job description

Responsibilities

• Greet and check-in clients and their pets in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage the appointment calendar
• Collect and update patient information, including medical history and insurance details
• Assist veterinarians and veterinary technicians with various tasks, such as restraining animals during examinations or treatments
• Prepare examination rooms and ensure they are clean and stocked with necessary supplies
• Process payments for services rendered and provide clients with invoices or receipts
• Maintain accurate records of client interactions, appointments, and medical treatments
• Provide general information to clients regarding pet care, vaccinations, and preventive treatments
• Preference will be considered to the candidate having knowledge about blood collection and anal gland expression

Requirements

• Previous experience working in a veterinary clinic or animal care facility is preferred
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency in using computer software for scheduling appointments and managing client records
• Knowledge of basic veterinary terminology and procedures
• Compassionate attitude towards animals and their owners

Note: This job description does not encompass all responsibilities or requirements of the position. Additional duties may be assigned as needed.

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount

Ability to commute / relocate: West Kelowna, BC V1Z 3X4 : reliably commute or plan to relocate before starting work (required)

Experience

• Veterinary Assistant: 1 year (preferred)
• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person