Veterinary Assistant / Client Care Specialist - Wingrove Veterinary Services

ON - Wingrove Veterinary Services; Guelph; On-site; CAD 35,000 - 50,000; Full time

Job summary

A veterinary clinic in Guelph, Ontario, is looking for a Vet Assistant to educate clients and handle animals with care. Responsibilities include client interaction, receiving calls, and performing administrative tasks. The ideal candidate should be friendly and knowledgeable about animal care. The clinic offers a competitive salary and comprehensive benefits including medical, dental, and life insurance.

Benefits

Competitive Base Salary

Comprehensive Benefits

Flexible Schedule

Vacation & Paid Time Off

Qualifications

• Counsel and educate clients on animal care.
• Handle and treat animals safely and securely.
• Perform various administrative office tasks.

Responsibilities

• Greet and check-in clients in a friendly manner.
• Receive incoming calls with a caring approach.
• Book appointments and take detailed messages.

Job description

About The Role

Our ideal Vet Assistant will counsel and educate clients, under the direction of a Veterinarian or a RVT, on various aspects of animal care such as dosage / purpose of medications, home care, vaccination requirements, and preventative healthcare recommendations. In collaboration with the team, they will suggest and explain laboratory procedures and testing. They will also greet, handle, and treat animals in a way that contributes to an environment in which animals feel safe and secure. Please note, part of this role will include some client care responsibilities

This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

What We Offer :

• Competitive Base Salary
• Comprehensive Benefits Include : Medical, Dental & Life Insurance and uniform allowance.
• Flexible Schedule
• Vacation & Paid Time Off