Veterinary Assistant / Client Care Specialist - Wingrove Veterinary Services

ON - Wingrove Veterinary Services; Guelph; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading veterinary service in Guelph is seeking a Vet Assistant to provide exceptional animal care and administrative support. This role involves counseling clients under the direction of a veterinarian and performing various office tasks. The ideal candidate will be compassionate, motivated, and have a strong dedication to animal welfare.

Benefits

Comprehensive Benefits including Medical, Dental & Life Insurance

Flexible Schedule

Vacation & Paid Time Off

Qualifications

• Experience in animal care or veterinary assistance.
• Strong communication skills for client interactions.
• Ability to perform administrative tasks efficiently.

Responsibilities

• Counsel clients on animal care and medications.
• Handle client calls and administrative office tasks.
• Greet and treat animals in a caring environment.

Skills

Client Counseling

Animal Care

Administrative Skills

Education

Veterinary Assistant Certification

Job description

Our ideal Vet Assistant will counsel and educate clients, under the direction of a Veterinarian or a RVT, on various aspects of animal care such as dosage / purpose of medications, home care, vaccination requirements, and preventative healthcare recommendations. In collaboration with the team, they will suggest and explain laboratory procedures and testing. They will also greet, handle, and treat animals in a way that contributes to an environment in which animals feel safe and secure. Please note, part of this role will include some client care responsibilities

This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

What We Offer :

• Comprehensive Benefits Include : Medical, Dental & Life Insurance and uniform allowance.
• Flexible Schedule
• Vacation & Paid Time Off

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Veterinary Veterinary • Guelph, ON, Canada