Platform Administrator

Desjardins Group; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Version Rollout Manager to lead software version management from development to production. In this pivotal role, you'll coordinate teams, manage dependencies, and foster continuous improvement within a DevOps environment. Your expertise in ITIL practices will be essential for ensuring the reliability and availability of applications and services. This role offers a competitive salary, flexible vacation, and a defined benefit pension plan, making it an excellent opportunity for someone looking to make a significant impact in a dynamic and supportive workplace.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of six years of relevant experience required.
• ITIL certification is a must.
• Other combinations of qualifications may be considered.

Responsibilities

• Coordinate teams and manage internal and external dependencies.
• Monitor development progress and eliminate obstacles.
• Foster a culture of continuous improvement and coaching.

Skills

Action oriented

Effective communication

Complex problem-solving

Customer focus

Nimble learning

Planning and alignment

Tech savvy

Knowledge of French

Advanced English proficiency

Education

Bachelor's degree in a related field

Tools

Jira

Confluence

ServiceNow

Job description

The Business Banking Operations Department supports core application systems for large businesses and specialized application systems for medium and large businesses. We operate in critical (24/7) technological environments and apply the necessary discipline and ITIL practices required for this type of work. We handle operational support, patches and updates for solutions under our responsibility. This involves software packages, along with focused development, primarily in Java. As a Version Rollout Manager, you’re in charge of planning, programming and managing software versions from development to production, including test phases. You play a key role in a DevOps organization by ensuring applications and services are available and reliable. Although release is the final stage in the software development life cycle (data life cycle), release management begins at the planning stage. Each step, including design, implementation, testing and deployment, is essential and follows specific rules. Your role is to supervise and coordinate contributors and ensure availability of IT platforms for deliverables. You plan, prioritize and coordinate work. You ensure the quality of deliverables and team performance and engagement. You are known as a leader and for being rigorous with regard to deliverables.

Responsibilities:

• Coordinate and facilitate communication: Coordinate teams, manage internal and external dependencies and facilitate communication with stakeholders, in collaboration with the Product Manager.

• Monitor and eliminate obstacles: Monitor development progress, identify and eliminate obstacles, and escalate barriers to stakeholders for resolution.

• Ensure continuous improvement and provide coaching: Foster a culture of continuous improvement, encourage best practices for continuous integration and DevOps, and coach teams and management in ITIL delivery practices.

• Manage risks: Identify, assess and manage risks and help teams make informed decisions.

• Help deliver value: Help teams deliver value by enabling them to prepare and execute deliveries and by supporting the current change enablement process.

What we offer:

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table:

• Bachelor's degree in a related field

• A minimum of six years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• ITIL certification

• Knowledge of French is required

• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

• Expertise in Jira and Confluence

• Expertise in ServiceNow

Action oriented, Communicates effectively, Complexity, Customer Focus, Differences, Nimble learning, Plans and aligns, Tech savvy

Trade Union (If applicable):

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family:

Information technology (FG)

Unposting Date:

2025-04-15