Venue Services Assistant

Legislative Assembly of Alberta; Edmonton; On-site; CAD 32,000 - 39,000; Part time

Benefits offered by this job

Wellness initiatives

Employee Assistance Program

Work-life balance

Job summary

The Legislative Assembly of Alberta is seeking a part-time Venue Services Assistant to join the Venue Services team at the Queen Elizabeth II Building. You will support event bookings and committee meetings while ensuring clients and guests receive outstanding service.

This role offers 12–16 hours per week with flexibility for early mornings, evenings and weekends. Prior hospitality or guest-service experience and AV familiarity are a plus. Physical walking is involved.

Qualifications

• Proven client service experience in hospitality or related environment.
• Exposure to AV equipment (teleconferencing / videoconferencing) is a plus.
• Ability to adapt to changing priorities in a dynamic, nonpartisan workplace.
• Comfort with walking and light physical activity as required.

Responsibilities

• Support event bookings and committee meetings.
• Ensure clients and guests receive exceptional service and support.
• Assist with venue operations and guest readiness.
• Report to Venue Services Supervisor and coordinate with the team.

Skills

Customer service

Time management

Organizational skills

Decision-making

Problem-solving

Communication

Interpersonal skills

Mobility

Tools

AV equipment

Job description

The Legislative Assembly Office (LAO) is seeking one individual to join our team as a Venue Services Assistant.

The Venue Services branch supports the usage of LAO venue spaces on the first and second floors of the Queen Elizabeth II Building. Reporting to the Venue Services Supervisor, the Venue Services Assistant plays a key role in supporting event bookings and committee meetings, ensuring clients and guests receive exceptional service and support.

This is a part-time position that requires flexibility. Depending on event schedules, you may be asked to work early mornings, evenings and weekends. The expected hours for this position are between 12 and 16 hours per week but can vary depending on bookings and peak times. A minimum number of hours cannot be guaranteed.

Contribute to an engaged workplace

You are an individual who possesses proven client service, time management, organizational, decision‑making and problem‑solving skills. You are able to adapt to changing priorities in a dynamic, nonpartisan workplace.

You have exceptional communication skills that enable you to assist clients and respond to inquiries in a knowledgeable way, and your outstanding interpersonal skills allow you to interact effectively with team members and clients.

You are also comfortable doing a considerable amount of walking and other physical activities when required.

Bring your excellence to the LAO

Your background will include experience providing exceptional customer service in a hospitality or related environment.

Exposure to AV equipment, including teleconferencing and videoconferencing, is considered an asset.

Why Choose the LAO

We are offering a part-time hourly position in a skilled, diverse and united workforce where employees feel engaged, supported, safe, respected and valued. The hourly rate for this position is $23.31 plus an additional 11.6% pay in lieu of holiday and statutory entitlements.

• We promote employee wellness and work‑life balance.
• We organize wellness initiatives and engage with employees on physical, mental, financial and organizational health matters.
• Additionally, all employees can access the free and confidential Employee and Family Assistance Program.

The deadline for applications is August 28, 2026. Only shortlisted candidates will be contacted for an interview.