Vendor Manager III

TD Bank; Old Toronto; On-site; CAD 91,000 - 137,000; Full time

Job summary

Une entreprise innovante recherche un expert en gestion des fournisseurs pour diriger les arrangements commerciaux avec les tiers. Ce rôle clé implique la gestion des relations, l'analyse de performance et la surveillance des risques, tout en collaborant avec des parties prenantes internes pour garantir des résultats optimaux. Vous ferez partie d'une équipe dynamique qui valorise la diversité et l'inclusion, et qui s'engage à offrir une expérience client exceptionnelle. Si vous êtes passionné par la gestion des risques et que vous souhaitez avoir un impact significatif, cette opportunité est faite pour vous.

Benefits

Assurance santé

Plan de retraite

Congés payés

Flexibilité des horaires

Programmes de bien-être

Qualifications

• 7+ années d'expérience en gestion des relations avec les tiers.
• Connaissance avancée des principes de gestion des fournisseurs.

Responsibilities

• Gérer les arrangements commerciaux avec les tiers à chaque étape du TPML.
• Surveiller et analyser la performance des tiers selon les SLA et KPI.

Skills

Gestion des relations avec les tiers

Analyse de performance

Gestion des risques

Compétences en négociation

Leadership d'équipe

Compétences en communication

Education

Diplôme de premier cycle

Tools

Logiciels d'analyse

MS Office

Job description

Lieu de travail : Toronto, Ontario, Canada

Horaire : 37.5 heures par semaine

Secteur d’activité : Approvisionnement et Sélection

Détails de la rémunération : $91,200 - $136,800 CAD

Description du poste :

CUSTOMER

• Own the management of Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standards
• Initiate intake via a Sourcing Request and follow the TPRA process
• Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
• Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
• Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
• Support Lead VMOs in consolidating an enterprise view of the relationship with the Third Party in support of the Accountable Executive
• Maintain strong relationships with internal stakeholders
• Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
• Focus on continuous improvements to facilitate entering into Third Party Business Arrangements and promote effective delivery

SHAREHOLDER

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
• Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
• Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related Standards
• Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
• Participate in cross-functional initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a lead integrating cross-function understanding within their own field of specialty; with significant resource requirements, risk and / or complexity
• Independently manages business arrangements
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Supports advanced methods to contribute to new solutions and recommend standards against which others will operate
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise
• Generally reports to a Senior Manager or above

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree
• 7+ years of related experience

ADDENDUM

• Advanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
• Knowledge of current and emerging competitor and market trends
• Knowledge of Risk Management environment, standards and regulations
• Knowledge of budgetary management principles/practices/procedures
• Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
• Skill in supporting the development and implementation of change strategies and/or processes
• Ability to negotiate, influence, collaborate and effectively communicate to build relationships
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
• Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

À propos de nous
LaTD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95,000 collègues de laTD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie.

Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier.

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à laTD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle.

Mesures d’adaptation
L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Notre engagement à l’égard de la diversité, de l’équité et de l’inclusion
À laTD, nous nous engageons à créer un milieu où les collègues peuvent être eux-mêmes au travail, avoir des possibilités équitables et se sentir respectés et soutenus.