Vehicle Maintenance Technician Administrator

Foss National Leasing; Laval; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading fleet management company in Laval is looking for a Maintenance Administrative Specialist. This hybrid role involves managing client communications, vendor follow-ups, and maintenance activities. Candidates should have 2-3 years of automotive experience, show professionalism in communication, and be enthusiastic team players. The company offers competitive compensation and a full benefits plan in a positive work environment.

Benefits

Competitive compensation

Full benefits plan

Opportunities for growth and development

Qualifications

• 2-3 years of automotive experience as an Automotive Service Advisor or equivalent.
• Professional phone manner with the ability to remain calm in difficult situations.
• Strong team player with flexibility.
• Positive energy and enthusiasm daily.

Responsibilities

• Communicate with clients and vendors to expedite repair approvals.
• Follow up with vendors regarding service ETA’s and outstanding invoices.
• Update daily status reports for maintenance activities.
• Manage third-party rental requests.
• Handle maintenance supplier calls related to vehicle safety.
• Assist drivers with vehicle operation requests.
• Perform other departmental duties as directed.

Job description

Job Description

About Foss National Leasing

For over 50 years, Foss National Leasing (FNL), part of the Foss Automotive Group established in 1967, has been the largest privately owned fleet management company in Canada. Foss is known for superior customer service and tailored solutions for automotive fleet managers.

About The Role

We are seeking an enthusiastic and professional Maintenance Administrative Specialist to join our team.

Main Responsibilities

1. Communicate with clients and vendors via verbal or written means to expedite repair approvals.
2. Follow up with vendors regarding service ETA’s and outstanding invoices for processing to customers.
3. Update and act on daily status reports for roadside or preventative maintenance activities.
4. Manage third-party rental requests.
5. During peak times, handle maintenance supplier calls coast-to-coast to review maintenance requests related to vehicle safety, driver downtime, customer maintenance parameters, and manufacturer’s recommendations.
6. Assist drivers with vehicle operation requests and appointment scheduling as necessary.
7. Perform other departmental duties as directed by management.

What you will bring to the Company :

• 2-3 years of automotive experience as an Automotive Service Advisor or equivalent.
• Professional phone manner with the ability to remain calm in difficult situations.
• Strong team player with flexibility.
• Positive energy and enthusiasm daily.

What you can expect from the Company :

• An open, positive, and fun team environment.
• Hybrid role.
• Competitive compensation and full benefits plan.
• Opportunities for growth and development in a family-owned, nimble, and customer-centric environment.

At Roy Foss Automotive, we are committed to fostering an inclusive environment for all employees and applicants, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, or ability. We value diversity and believe it drives innovation and better serves our community.

We aim to promote fairness, equity, and respect in all employment practices, including recruitment, hiring, training, promotion, compensation, and disciplinary actions.