Vehicle Acquisition Client Liaison

CEI Fleet Collision and Safety; Mississauga; On-site; CAD 62,000 - 86,000; Full time

Job summary

A leading fleet management company in Mississauga is seeking a Vehicle Acquisition Client Liaison. You will consult with clients on non-factory vehicle orders, manage relationships, and ensure an exceptional client experience. The ideal candidate has a degree in business and strong negotiation and communication skills. This role offers a competitive salary and benefits.

Benefits

Comprehensive health benefits

Paid time-off programs

Qualifications

• 3-4 years of experience in client support preferred.
• Strong proficiency in MS Office applications.
• Process improvement focus.

Responsibilities

• Provide consultation to clients regarding vehicle orders.
• Negotiate pricing on behalf of clients within the dealer network.
• Communicate status updates to clients throughout the purchasing process.

Skills

Client Focus

Critical Thinking

Negotiation

Collaboration

Verbal Communication

Written Communication

Education

BS/BA degree in business or related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Vehicle Acquisition Client Liaison page is loaded

Vehicle Acquisition Client Liaison

Apply locations Mississauga time type Full time posted on Posted Yesterday job requisition id R105030

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for Vehicle Acquisition Client Liaison to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are you:

• Client Focused with a Dedication to meet the expectations and requirements customers; advocates for the customer as the top priority and is passionate about customer needs

• A Critical Thinker, who can obtain and effectively analyze data, identifies trend/issues, solicits input, looks at all perspectives, reaches logical decisions or recommendations and acts quickly to implement solutions.

As the Vehicle Acquisition Client Liaison you are responsible for providing consultation regarding non-factory vehicle orders to a portfolio of client accounts in accordance with established policies, practices, and procedures. They serve as the subject matter expert and client point of contact to fulfill urgent non-factory vehicle needs. The consultation includes, but is not limited to, vehicle need and specification, creation of payment schedules and life cycle cost analysis, best value pricing, and vehicle status from order placement to hard plates.

A Day in the Life

• Provides consultation to assigned portfolio of clients regarding non-factory vehicle orders.

• Consults with clients about policy, purchasing authority, alternatives to out of stock ordering through the comparison of financial benefits/costs of each choice.

• Informs clients regarding availability of vehicles and availability of specifications and works to identify best options for client

• Communicates status to client in agreed upon timeframe and provides follow up calls to keep the client informed through the purchasing process

• Negotiates pricing including motor company incentives and delivery arrangements on behalf of client within preferred dealer network.

• With approval from client, purchases vehicle from dealer and arranges payment.

• Identifies client trends in out of stock ordering and uses these in consultation with client, FPS, and Commercial

• Builds and sustains effective working relationships with client contacts in assigned portfolio. Proactively seeks to understand and assesses client needs, advocates for them and is dedicated to meeting expectations. Proactively communicates relevant information to and engages critical constituents. Educates clients on Element products, services and technology.

• Builds relationships and works as an effective business partner with FPS, Commercial, and operations SMEs. Influences business partners, fosters collaboration and builds commitment to achieve shared goals.

Requirements

• BS/BA degree in business or related field (or equivalent business experience)

• 3-4 years business experience with client support is preferred.

• Strong Proficiency in various MS Office software applications, including Word, Excel, PowerPoint

• Strong skills in Negotiation & Persuasion, Collaboration and Partnering

• Builds Strong Working Relationships,

• Verbal Communication and Written Communication

• Process Improvement focus

*Internally, this role is referred to as, Consultant, Out Of Stock*

The hiring base salary range for this position is $62, 600 to $86,000 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.

Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to [e-mail] or call [phone].

About Us

Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.