VCCR 1121 & VCCR 1211: Animal Behaviour, Breeds and Handling & Veterinary Client Care Reception[...]

Thompson Rivers University; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Job summary

Thompson Rivers University is seeking a qualified Content Expert/Curriculum Developer for two new courses focused on Animal Behaviour and Veterinary Client Care. The successful candidate will develop engaging course content, collaborate with instructional designers, and ensure alignment with educational standards. This role requires a strong background in veterinary technology and excellent communication skills, making it an exciting opportunity for professionals in the field.

Qualifications

• Registered Veterinary Technologist in good standing with BCVTA.
• Extensive experience in Veterinary Animal Behavior.
• Excellent written communication skills.

Responsibilities

• Develop course materials for Animal Behaviour and Veterinary Client Care.
• Collaborate with the course development team and Instructional Designer.
• Ensure timely completion of project deliverables.

Skills

Communication

Organization

Collaboration

Education

Registered Veterinary Technologist

Experience in online instruction

Tools

Veterinary software systems

Job description

VCCR 1121 & VCCR 1211: Animal Behaviour, Breeds and Handling & Veterinary Client Care Reception Procedures & Business — Content Expert/Curriculum Developer - (04001.414)

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Application Restrictions

Job Type

Closing Application Date

4/6/2025

Applications will be reviewed commencing the closing application date and may continue until the position is filled.

Anticipated completion of all project phases

28/11/2025

Project Type

New Course

DUTIES

Brief description of the project:

Thompson Rivers University, Open Learning (TRU-OL) is looking for a qualified content expert/curriculum developer to develop VCCR 1121: Animal Behaviour, Breeds and Handling and VCCR 1211: Veterinary Client Care Reception Procedures & Business .

Course Descriptions:

VCCR 1121:
In this course students will learn about animal breeds and behaviour in large and small animals, plus pocket pets. Students will complete Fear Free training and learn general restraint techniques while learning to recognize animal signals of stress. Students will also learn basic anatomy and identification markers and will complete official documents as a Veterinary Client Care Receptionist.

VCCR 1211:

Students will practice using various veterinary software tools, including managing financial transactions, managing inventory and using genAI tools to help with pre-diagnosis and screening. A key role of the veterinary client care receptionist is to manage communication in the office, and students will explore how to use open communication and
social media tools to help establish a caring clinic environment.

Course Development Process:

The course developer will work under the guidance of the Instructional Designer responsible for the course development project, and in collaboration with the course development team will:

• Participate in brainstorming and planning sessions.
• Develop a detailed course planning document for the course which includes relevant learning outcomes, learning activities, and assessments appropriate for an online continuous entry course.
• Revise and/or develop content, including learning activities and authentic assessments, to ensure that they are relevant and appropriate for an online continuous entry course.
• Create multimedia or other active learning activities to ensure student engagement through experiential learning.
• Choose effective and appropriate resources, ideally digital, and prioritize low-cost and accessible options, such as Open Educational Resources (OERs), TRU’s e-Library collection and article databases, and other accessible material and media.
• Accurately cite sources and identify third-party material that may require copyright clearance as TRU respects intellectual property laws.
• Follow the guidance of the Instructional Designer on the inclusion of any AI-generated content.

TRU-OL uses a collaborative approach to course development that involves interactive planning meetings and review sessions as needed.

• Meet the deliverables according to the agreed-upon timeline.
• Respond to project-related communication and meeting requests in a timely manner (within 48 hours).
• All team members will provide feedback that is
  • constructive and relevant, and
  • centered on course content and learning activities.
• Participate in post-development contract evaluation.

The successful candidate will be selected on the basis of the following criteria:

• Registered Veterinary Technologist, in good standing with the BCVTA required.
• Demonstration of current and ongoing engagement in the course subject matter through research and/or the scholarship of teaching, including disseminating outcomes in appropriate academic venues.
• Extensive and current experience in Veterinary Animal Behavior, including active participation in the Veterinary Technology program at Thompson Rivers University.
• Up-to-date with Fear Free Certification and/or Low Stress Handling techniques, with a strong foundational understanding of animal behavior principles and application.
• Recent and relevant experience in veterinary reception, with a comprehensive understanding of client service protocols and front-desk operations.
• Proficient in completing official veterinary documentation, including international travel certificates and regulatory compliance forms.
• Advanced working knowledge of veterinary software systems, with hands-on experience performing client care and administrative front-end responsibilities.
• Thorough understanding of veterinary facility opening and closing procedures, including routine operation of common veterinary equipment and systems.
• Excellent written communication skills, with demonstrated ability to produce clear, consistent, and grammatically accurate documentation.
• Strong organizational skills with the ability to meet deadlines reliably and efficiently.
• Proven ability to collaborate effectively within a team-based and consultative environment.
• Experience or formal training in online instruction is considered an asset.

Please submit a cover letter detailing how you meet the selection criteria, CV/resume, copies of transcripts*, and a writing sample^ via the online application system; please combine these components as one file in your attachment. Response to this notification signifies that you are willing and able to comply with the aforementioned terms and conditions of the project work.

*Copies of transcripts are not required if you are currently working, or have in the recent past worked, for TRU or TRU-Open Learning

^A writing sample could include a lesson outline, learning activity, element of evaluation, etc., or indicate the name(s) of any TRU Open Learning or BCOU courses that you have written

Pay Band

Location

CA (Primary)

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> Open Learning -> Curriculum Services, OL

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.