Vault Associate Part Time (MIDLAND)

The Home Depot Canada; Midland; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking Vault Associates to support and troubleshoot equipment while ensuring smooth cash handling operations. This role involves maintaining professional relationships with various stakeholders and requires strong analytical and communication skills. Ideal candidates will be detail-oriented, organized, and able to work efficiently under pressure. Join a team that values responsibility and high-quality work in a dynamic retail environment, where your contributions will directly impact customer satisfaction and operational success.

Qualifications

• Minimum 2 years of cash handling experience required.
• Excellent communication and analytical skills necessary.

Responsibilities

• Provide friendly customer service and support to cashiers.
• Balance petty cash and manage vault counts.

Skills

Cash Handling

Customer Service

Analytical Skills

Problem-Solving

Communication Skills

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

Vault Associates are responsible for supporting and troubleshooting existing equipment in the store (e.g., registers, scan equipment, printers, etc.). They also clean and maintain equipment, build professional and courteous relationships with Sales Audit, banks, and armored car services. Additionally, they handle all returned cheque inquiries and cheque collection issues, complete opening and closing vault counts, and prepare all tills and change drawers.

Position Responsibilities

We're looking for associates who can tap into their inner orange by:

• Providing friendly and courteous customer service to all associates
• Responding promptly to Cashier and Head Cashier requests
• Counting vault and key media from previous days' sales
• Balancing petty cash and cashier floats
• Balancing the safe
• Maintaining cashier logs
• Making daily cash and cheque deposits
• Logging cashier overages and shortages
• Informing management of missing media, sorts, and overages
• Troubleshooting and supporting existing computer equipment in the store

Experience/Knowledge Required

The ideal candidate will possess:

• Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
• Ability to work a flexible schedule including evenings and weekends
• Minimum 2 years cash handling experience
• Excellent communication skills with the ability to work effectively with people at all levels
• Strong analytical and problem-solving skills
• Self-starter, efficient, organized, and able to produce high-quality work under pressure and in a timely fashion
• Strong work ethic, sense of responsibility, attention to detail, and confidentiality
• Must be detail-oriented with good follow-up skills