Variable Operations Development Manager - Automotive Retail

AutoCanada; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Variable Operations Development Manager to enhance operational efficiency across its dealerships. In this pivotal role, you will monitor key performance indicators, collaborate with management to drive sales improvements, and implement innovative strategies to optimize customer engagement. Your insights will be crucial in shaping the sales experience and supporting the company's growth objectives. If you thrive in a dynamic environment and have a passion for the automotive sector, this opportunity offers the chance to make a significant impact while enjoying a range of competitive benefits and career advancement prospects.

Benefits

Competitive pay and benefits

Employee vehicle purchase and service plans

Employee and family assistance programs

Company events and contests

Career growth opportunities

Qualifications

• 5+ years of automotive experience with 2 years in Internet or Sales Management.
• Proficient in CRM software and Microsoft Office, especially Excel.

Responsibilities

• Partner with marketing to improve sales results and productivity.
• Conduct store visits to analyze e-commerce results and recommend initiatives.
• Coach and mentor leadership and team members according to core values.

Skills

Automotive Experience

Sales Management

CRM Software

Microsoft Excel

Communication Skills

Multitasking

Tools

VIN Solutions

Salesforce

Job description

Variable Operations Development Manager - Automotive Retail

Join to apply for the Variable Operations Development Manager - Automotive Retail role at AutoCanada.

Position Details

• Position: Variable Operations Development Manager - Automotive Retail
• Department: East Region
• Location: Ontario, Eastern Canada
• Classification: Full Time, Immediate Hire

Position Summary

The Variable Operations Development Manager will play a key role in driving improved operational efficiency at AutoCanada dealerships by monitoring traffic channels, market share, gross profit, closing percentages, and CSI scores. You'll guide GMs and Sales Managers with feedback and training to increase vehicle sales and provide insights on store performance and employee engagement. Your efforts will directly impact our growth strategy to provide the best sales experience.

Key Responsibilities

• Partner with marketing and management to improve turnover, productivity, CSI, market share, and sales results.
• Work with GMs and Sales Managers to implement process improvements and develop action plans to increase KPIs and profitability.
• Conduct store visits to analyze e-commerce results and recommend initiatives to boost sales and closing rates.
• Create and modify reports and dashboards for sales and operations analysis.
• Optimize online presence for lead generation and ROI.
• Support lead generation and customer success projects at the store level.
• Ensure accurate flow of lead information through systems.
• Implement sales automation to improve efficiencies.
• Initiate internet sales opportunities like email/SMS campaigns and marketing automation.
• Coach and mentor leadership and team members according to AutoCanada's core values.
• Perform additional duties as assigned.

Minimum Qualifications

• At least 5 years automotive experience, including 2 years in Internet or Sales Management.
• Valid driver’s license with a good driving record.
• Experience with dealership CRM and third-party lead software (VIN Solutions, Salesforce, etc.).
• Proficient in Microsoft Office, especially Excel.
• Quick learner, adaptable, detail-oriented, able to work independently.
• Excellent communication skills across organizational levels.
• Ability to multitask and prioritize to maximize ROI.

Perks

• Competitive pay and benefits.
• Employee vehicle purchase and service plans.
• Employee and family assistance programs.
• Company events and contests.
• Career growth opportunities.

We value diversity and inclusivity, supporting all team members. To apply, visit our careers page. We are committed to equal opportunity and reasonable accommodations for applicants with disabilities.