Valet Driver - Brian Jessel BMW

Plaza Kia; Vancouver; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Company events

Employee assistance program

Extended health care

Store discount

Vision and dental care

Semi-Annual Team Buildings

Job summary

Brian Jessel BMW is seeking a full-time Valet Driver to safely transport customer vehicles to and from the dealership for service appointments, deliveries, and pick-ups. You’ll coordinate with the Service team to ensure a seamless customer experience and maintain professional presentation at all times.

The role requires a valid BC driver’s license, strong customer-service skills, and the ability to work in a high-volume environment while meeting deadlines.

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Comfort with basic computer/software use.

Responsibilities

• Safely and efficiently transport customer vehicles to and from the dealership for service appointments, deliveries, and pick-ups.
• Coordinate vehicle movement with Service team and maintain clear communication.
• Ensure vehicles are handled with care and professional standards.

Skills

Customer service

Communication

Time management

Teamwork

Driving license

Education

High school diploma

Tools

MS Office

Job description

Valet Driver - Brian Jessel BMW Pay Rate: $19 - 20 per hour Brian Jessel BMW / Pre - Owned

Valet Driver – Brian Jessel BMW

Department: Service

Status: Full Time, Permanent role

Location: 2311 Boundary Road, Vancouver, BC, V5K 5C4

About Our Organization:

Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 40 years, since 1986. As the leading BMW dealership across Canada, we believe our people are what determine the success of our company.

We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. We carry forward our winning business formula to build and empower our team of 200 talented individuals.

Together at Brian Jessel BMW, we promote:

• A Respectful and professional environment
• Supportive and collaborative teams
• Personal & career growth, as well as development opportunities

We continue to foster an environment of growth and success through regular assessments of our client’s experience and our employee’s engagement.

We welcome you to Work with us, Drive with us, and be a part of our Winning Team!

Benefits & Perks:

• Company events
• Employee assistance program
• Extended health care
• Store discount
• Vision and dental care
• Semi-Annual Team Buildings

Summary of Position:

The Valet Driver is responsible for safely and efficiently transporting customer vehicles to and from the dealership for service appointments, deliveries, and pick-ups. This role supports a seamless customer experience by coordinating vehicle movement with the Service team, maintaining clear communication, and ensuring every vehicle is handled with the highest level of care, professionalism, and attention to detail.

KPIs:

• Ensures customer vehicles are picked up and returned safely, on time, and in accordance with dealership standards.
• Communicates clearly with the Service team regarding vehicle location, timing, keys, and customer instructions.
• Accurately matches customer vehicles, repair orders, keys, and pick-up or drop-off details.
• Drives safely and cautiously at all times, obeying all traffic regulations and maintaining a zero-accident standard.
• Treats customer vehicles and personal belongings with integrity; items are not touched or removed, and vehicle settings are left unchanged or returned to their original position.
• Maintains professional presentation and customer-service standards when interacting with clients during vehicle pick-up and drop-off.

Accountabilities & Responsibilities:

• Picks up customer vehicles from designated locations and transports them safely to the dealership for service.
• Returns customer vehicles from the dealership to designated locations once service is complete.
• Reviews pick-up and drop-off details, including customer instructions, addresses, timing, keys, and vehicle condition.
• Conducts vehicle walkarounds before and after transport, noting visible damage, mileage, fuel level, and any customer concerns as required.
• Communicates promptly with service advisors, coordinators, and customers regarding vehicle status, delays, or changes to timing.
• Maintains efficient vehicle flow by moving customer vehicles between the Service Drive-Thru, service back lot, wash area, and designated pick-up or delivery areas.
• Ensures all vehicles are parked safely, locked, and properly staged with keys handled according to dealership procedures.
• Maintains professional, courteous communication when meeting customers at off-site pick-up or drop-off locations.
• Supports the Service team with additional vehicle movement, dealership errands, and lot organization as required.

Job Specifications:

• High school diploma or equivalent experience.
• Valid Class 5 BC driver’s licence with a clean driving record.
• Previous customer service experience with strong interpersonal and customer-service skills.
• Strong verbal and written communication skills.
• Basic proficiency with computer software and comfort learning new programs, including Microsoft Office and internet/cloud-based applications on smart devices.
• Team-oriented with the ability to work effectively with management, staff, customers, and external parties.
• Ability to work independently, take initiative, and complete tasks with minimal supervision.
• Ability to work in a high-volume, fast-paced environment while managing pressure and deadlines.
• Detail-oriented with strong time-management and organizational skills.
• Ability to drive both manual and automatic transmission vehicles.

Compensation:

$19.00 to $20.00 per hour

Company Websites: https://www.brianjesselbmw.com or https://www.brian-jesselbmwpreowned.com

Our Own YouTube channel: https://www.youtube.com/user/BrianJesselBMW

Twitter: https://twitter.com/brianjesselbmw

Facebook: https://www.facebook.com/BrianJesselBMW/

Instagram: https://www.instagram.com/brianjesselbmw

LinkedIn: https://www.linkedin.com/company/brian-jessel-bmw/