UX Writer

UniSysTech Consulting; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a talented content strategist to enhance their brand voice and communication strategy. In this dynamic role, you will integrate creative writing across various platforms, ensuring a consistent brand tone while simplifying complex financial concepts for users. Collaborating with a cross-functional team, you will develop innovative brand concepts and implement best practices in UX writing. This is an exciting opportunity to make a significant impact on customer experiences and contribute to a strong brand presence in the digital space. If you are passionate about writing and brand strategy, this position is perfect for you.

Qualifications

• Strong experience in creative writing and brand strategy.
• Ability to work collaboratively in cross-functional teams.

Responsibilities

• Deliver a consistent brand tone and communication strategy.
• Write clear content for digital platforms and simplify complex concepts.

Skills

Creative Writing

Brand Strategy

UX Writing

Content Development

Bilingual Communication (English and French)

Education

Bachelor's Degree in Communications or related field

Tools

Content Management Systems

Analytics Tools

Job description

1. Deliver a consistent brand tone of voice and communication strategy.
2. Integrate creative writing across public websites, financial literacy platforms, UX experiences, and more.
3. Develop strong and innovative brand concepts while passionately championing ideas.
4. Collaborate effectively within a cross-functional team that includes designers, product managers, and analysts.
5. Write various types of content for our transactional platforms and support tools (FAQs, demos, etc.) using clear and accessible language.
6. Simplify the customer experience on our digital platforms and clarify complex financial literacy concepts.
7. Establish effective processes and timelines for content delivery, including English and French translations.
8. Maintain consistent quality assurance by testing, editing, and refining your own work.
9. Measure and analyze results, draw conclusions, and submit recommendations for optimization.
10. Ensure compliance with UX standards and contribute to maintaining a strong brand tone.
11. Implement and adhere to best practices in UX writing, short content, and web accessibility standards.