Utility Services Representative

Enbridge; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

Enbridge is seeking a Utility Services Representative to join their team in Timmins. The role involves key responsibilities in natural gas operations, ensuring safety and efficiency in daily tasks including pipeline maintenance and customer interaction. Candidates should possess strong technical skills and a commitment to customer service, with opportunities for professional growth and training.

Qualifications

• Must meet Company's general qualifications.
• Active interest in natural gas utility operations.
• Must hold a G2 ticket and obtain a Pipeline Inspector’s Certificate.

Responsibilities

• Execute safe and efficient operations including pipeline repairs.
• Perform natural gas emergency response activities.
• Interact with external customers maintaining a professional manner.

Skills

Interpersonal skills

Communication skills

Customer service focus

Safety awareness

Education

Grade 12 education or equivalent

G2 ticket

Pipeline Inspector's Certificate

Tools

Basic computer skills

Job description

Posting End Date

July 01, 2025

Employee Type

Regular-Full time

Union/Non

This is a unionized position

Bargaining Unit/ Local: Unifor Local 795 Timmins Operations

Primary Location: Timmins, ON

Rate Classification/Pay Range: C2 – A1 - $34.88 - $45.21 per hour.

Number of Available Positions: One (1) Regular Full-Time Position

Do you have a strong technical background, excellent communication skills, and a focus on customer service?

At Enbridge, our Utility Services Representatives interact with over 4 million customers across Ontario by performing crucial tasks such as natural gas pipeline maintenance, appliance inspections, and responding to natural gas emergencies. Above all else, they ensure safety takes precedent in all tasks!

As a USR, you will receive top-level technical training to maximize your career path, skills and expertise that can lead to future career opportunities across the company.

Apply today to join our dynamic team!

Important Note: This role is considered safety sensitive, and as such, you may be required to undergo various background screenings. This may include but is not limited to a driving record abstract, criminal check, a company sponsored medical and drug testing.

What You Will Do (Responsibilities)

• Safe and efficient execution of operations work including pipeline repairs and maintenance, valve inspection and maintenance, construction inspection, customer and distribution station maintenance, natural gas appliance inspection and activation, utilization inspections and infractions and other duties as required.
• Perform natural gas emergency response activities including line-breaks, leak and odour investigations, liaise with fire and police officials, TSSA Inspectors and others as required.
• Interact with external customers, maintaining a positive and professional manner that builds the Company image.
• Promote distribution system protection/damage prevention awareness including third party observation activities.
• Perform high quality work in accordance with company standards and procedures.
• Wear and maintain company uniforms and safety apparel.
• Participate on standby rotation as required, and shift work may be required.
  
  

Who You Are (Qualifications)

You will have the following combination of education and experience:

• Must meet the Company's requirements as to "General Qualifications".
• Minimum of Grade 12 education or equivalent and show an active interest in natural gas utility operations work and be able to learn from experienced team members.
• Required to already hold a G2 ticket and be able to obtain a Pipeline Inspector's Certificate as established by the TSSA for natural gas distribution utilities within the required timeframe.
• Candidates are required to progress satisfactorily through all USR progression steps (C2 to A1)
• Excellent interpersonal and communication skills.
• Currently hold and retain appropriate driver’s license (G2 or G) and maintain satisfactory driving record.
• Basic computer skills and ability to learn related company software.
• Must meet criteria for response while on standby and be prepared to work shifts as required.
• Must be physically capable to perform strenuous manual labour and be able to wear all appropriate safety and personal protective equipment.
  
  

Mandatory testing: Mechanical Reasoning Test

Note: As this position is within the Local Bargaining Unit identified above, please note that members will be given first consideration

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].

Information For Applicants

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.
  
  

To learn more about us, visit www.enbridge.com