Utility OCM Consultant Job Details | Black & Veatch Family of Companies

Black & Veatch Corporation; Markham; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking an Organizational Change Management Consultant to join their Infrastructure Advisory team. In this role, you'll leverage your expertise to guide clients through transformative change, ensuring successful adoption of new technologies and processes. You'll collaborate closely with stakeholders, document critical business processes, and develop impactful communication strategies. This hybrid position offers a unique opportunity to work on significant projects that enhance utility operations while allowing for a flexible work-life balance. Join a company committed to making a difference in communities and empowering its employee-owners to thrive in their careers.

Benefits

401K match

Health insurance

Paid time off

Performance-based bonus

Flexible work-life balance

Qualifications

• 4+ years experience in the electric utility sector or management consulting.
• Exceptional written and verbal communication skills for strategic messaging.

Responsibilities

• Collaborate with clients to document business processes and develop change plans.
• Lead and support change management activities across multiple projects.

Skills

Organizational Change Management

Stakeholder Engagement

Business Process Improvement

Communication Skills

Project Management

Education

Bachelor's Degree in Communications

Bachelor's Degree in IT

Bachelor's Degree in Business

Tools

Grid Management Technologies

Customer Information Systems

Enterprise Asset Management

Job description

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Utility OCM Consultant

Date: May 9, 2025

Location:

Markham, ON, CA

Company: Black & Veatch Family of Companies

At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources accessible to all. Working with us, you will help provide critical expertise as we, along with our valued clients, deliver solutions that positively impact communities around the world. Our professionals are our greatest asset, and we believe nothing is more important than the health, happiness and professional growth of our employee-owners. With a focus on flexible work-life balance options, an expanding and diverse workforce, and limitless career growth opportunities, we will give you our best to help yougive us your best, and together we can build a world of difference.

Opportunity Type :Staff

Contract Hire Only for this Project :No

Why Black & Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

As an Organizational Change Management Consultant within the Infrastructure Advisory team in Canada, you will play a key role in advising and implementing business process and technology solutions for electric and gas utility operations.

You will be part of the team that is responsible for leading and supporting the people-side of projects ensuring that changes within our clients’ organization – such as new technologies, processes, roles and responsibilities or culture shifts – are effectively planned, implemented, adopted and sustained. Our goal is to minimize resistance, improve stakeholder engagement and ensure that the change delivers the client’s desired outcomes.

This role will work with external clients in various change management and organizational transformation projects that significantly impact our clients and organization.

Key Responsibilities

• Collaborate with clients and subject matter experts to document current and future states business processes.
• Develop deliverables such as Stakeholder Assessments, Change Impact Assessment, Business Process Impact Documentation, and Communication Plan.
• Provide functional expertise in organizational change management and transformation.
• Lead and contribute to multiple project workstreams across all phases, including analysis, design, build, testing, and go-live.
• Manage client expectations within defined scope of engagement
• Support Program Management Office (PMO) activities including schedule management, risks and issues tracking, and resource management.
• Effectively lead, support and/or participate in work with client stakeholders to identify and articulate the change or transformation outcomes.
• Develop and execute change management adoption plans, from problem assessment and design of change plan, through execution of change plan.
• Engage with clients to refine the change narrative and key messages, provide an assessment of stakeholders to be impacted, and provide recommendations on stakeholder strategies.
• Build or source supporting materials to socialize and ensure adoption of changes. Materials may include presentations, FAQs,communications, leader talking points, and visual assets.
• Create and lead change networks.

Preferred Qualifications

• 4+ years of experience in the electric utility sector and/or in a management consulting role working with utilities.
• Knowledge of or direct experience with Grid Management & Modernization Solutions Deployment (e.g. GridModernization Technologies, Advanced Distribution Management System, Distributed Energy ResourceManagement System, Automated Metering Infrastructure) and/or Utility IT Transformation (Enterprise AssetManagement, Work Management, Customer Information Systems, ERP)
• Exceptional communication skills, both written and verbal, with the ability to craft strategic communication for program leaderships, stakeholders, and participants.
• Strong facilitation and presentation skills, with the ability to lead groups and conduct stakeholder interviews. Willingness to travel up to 25% across North America (US & Canada), and up to 50% in Greater Toronto Area (GTA)
• 4+ years of experience in IT and Technology Organizational Change Management, and/or Business ProcessImprovement within large-scale IT transformational programs
• Bachelor's degree in Communications, IT, Business, or related field or 7-10 years of related experience

Minimum Qualifications

• Bachelor’s Degree or relevant work experience.
• 4+ years experience in a business/consulting environment. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Certifications

Work Environment/Physical Demands

Hybrid with some travel.

Action oriented

Interpersonal savvy

Salary Plan

CST: Consulting

Job Grade

003

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. We offer professionals an array of health and welfare benefits that vary based on their geographic region and employment status. This may include health, life accident and disability insurances, paid time off, financial programs and more. Professionals may also be eligible for a performance-based bonus program.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.