User support technician at ILAHSOL Technologies Inc

ILAHSOL Technologies Inc; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job description

User Support Technician at ILAHSOL Technologies Inc

Location: Mississauga, ON L5S 1V4
Salary: $30.00 hourly, 30 to 40 hours per week
Terms of Employment: Permanent, Full-time
Shifts: Day, Morning, Overtime, Shift, Weekend
Start Date: Starts as soon as possible
Vacancies: 1 vacancy
Source: Job Bank #2400567

Overview
Languages: English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years

Responsibilities

1. Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
2. Consult user guides, technical manuals, and other documents to research and implement solutions.
3. Provide advice and training to users in response to identified difficulties.
4. Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
5. Provide business systems, network, and Internet support to users in response to identified difficulties.

For assistance, please contact us or call 1-800-393-8060.