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user support technician
Employment and Social Development Canada
Port Coquitlam
On-site
CAD 50,000 - 60,000
Full time
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Job summary
A leading organization is seeking a User Support Technician to assist users with computer-related issues. You will be responsible for training users and providing business system and network support. This full-time position offers a competitive salary and a range of health and financial benefits.
Benefits
Qualifications
- 1 to 2 years experience in customer service or technical support.
- Completion of college program related to information technology.
Responsibilities
- Respond to users experiencing difficulties with computers.
- Provide advice and training to users and maintain a solution log.
Skills
Education
Job description
Posted onJune 30, 2025 by Employer details Real Time Networks
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Posted onJune 30, 2025 by Employer details Real Time Networks
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- Location Port Coquitlam , BC V3C 6G5
- Workplace information On site
- Salary $ 50,000 to $ 60,000 YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employment Full time
- Starts as soon as possible
- Benefits:Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3343359
- Port Coquitlam, BC
English
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Information technology
- Electrical/electronics drafting and electrical/electronics CAD/CADD
- Customer service support/call centre/teleservice operation
1 year to less than 2 years
Work must be completed at the physical location. There is no option to work remotely.
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Technical support
- Dental plan
- Health care plan
- Vision care benefits
- Registered Retirement Savings Plan (RRSP)
- Maternity and parental benefits
- Free parking available
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Learn more about this job2025-07-30
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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